Skip to content 
DirecTV is known for its incredible channel selection comprising of all your favorite cable TV networks. But, some DirecTV customers are reporting an error message when they try to refresh the channel lineup, labeled โDirecTV Com Refresh Error 726โ.
Where is this error coming from? Is it something that you can fix on your own? Weโve got you covered with this guide that will show you how to fix DirecTV Com Refresh Error 726 so you can watch your favorite shows and movies again!
Table of Contents
How to fix DirecTV Error code 726
Error codes can be quite annoying and can keep you from being able to watch your favorite shows and movies. This is why itโs very important to troubleshoot them as soon as possible. There are a couple of reasons why youโre seeing the error 726 on your TV screen.
Some of the common causes include prolonged periods of inactivity, subscription issues, device compatibility, and connectivity issues. Thankfully, itโs something that you can solve with the right troubleshooting guide.
Use this compiled information below to troubleshoot the DirecTV Com Refresh Error 726 so you can start watching your beloved programs again.
Reposition the card
Usually, the refresh error is fixable. One of the possible reasons why youโre getting the 726 error is that your card has been moved or repositioned. It may seem like a simple thing to do, but make sure that you have placed the card properly inside its slot. Pull it out and really make sure you have it in the right place.
Make sure that it isnโt being blocked by something else, plugged in the wrong way, or that itโs not attached properly. Also, take a few minutes to clean it and remove any traces of dust that mightโve accumulated over time. If you have been watching TV for a while and the card gets pretty messy in there, clean it up so that it always works correctly.
Reboot the DirecTV devices
Itโs often a very simple solution that can resolve any issue on its own. Oftentimes, you need to refresh the service so that its performance and functionality can be fully restored. It doesnโt require any major work and itโs very easy to do. First, you will need to unplug the device and leave it without power for at least five minutes. After that, plug the power cord again and wait until it boots properly. This should fix any issues that you have been having with the DirecTV Com Refresh Error 726.
Check the cables and connections
There are quite a few possible reasons why youโre getting the DirecTV Com Refresh Error 726. One of them is because there is a loose connection between the device and the cable box. First, make sure that your cables arenโt old or damaged in any way. Sometimes, itโs best to replace them with new ones so that you wonโt have any issues with connectivity.
Next, try to check for loose screws on the connectors to make sure that everything fits together perfectly. Damaged cables and loose connectors are very common issues that can sometimes be hard to spot. Having a DirecTV technician check out the connections would be a smart move and should fix your error code on your own.
Check your internet connection
Another possible reason why you are getting Error 726 is that there is a problem with your internet connection. Problems with the internet impact your entire device and can cause errors like this one. If you want to get rid of it, you need to make sure that your internet connection isnโt being blocked by any other devices. Check the connection to see if it has any problems like bad signals, interference, or data loss. To fix this issue right away, try rebooting your modem and router to restore its functionality.
Subscription issues
A lot of the DirecTV channels are provided by subscription packages and require you to pay a certain amount each month. Itโs not unusual to have an error code like this, especially if your connection is slow or there is a problem with the payment. To fix it, call DirecTV and have them check out if your subscription is active or not. You may also want to look at other payment options so that you can repair the issue fast.
If you have already paid for your monthly subscription, itโs possible that your account was not cleared. This is something you should bring up with DirecTV customer service right away. You can also contact them if you have any other billing questions or concerns.
Server outage
Service outages can make DirecTV inaccessible especially when itโs happening during prime time. This can be caused by scheduled updates or a failure to deliver the service correctly. If you are looking for a way to fix this problem, you should contact DirecTV and ask them about the possible causes of the outage in your area. You may also want to try refreshing the page again to see if itโs working properly now.
Receiver compatibility
Some receivers are not compatible with the DirecTV service. This could be due to certain hardware or software issues. To make sure that your device is working properly, you need to call DirecTV and ask them about the possible causes of the issue. You can also use an alternative recommended receiver for connection with this service.
Final Thoughts
Those are all the troubleshooting tips that you need to fix the DirecTV Com Refresh Error 726. If youโre having issues connecting your DirecTV service, try to follow these steps and get rid of the error as soon as possible. This is also a good way to avoid getting this issue in the future. If everything else fails, you may want to contact DirecTV so they can help you out with your issue.
FAQs
What does message 726 mean on DirecTV?
DirecTV Com Refresh Error 726 appears whenever you are experiencing connectivity issues or if there is a problem with your receiver. This also happens when you have a DirecTV receiver that is not compatible with the service.
How do I fix error code 726?
This error code can be fixed in one of the ways listed above. Make sure that you have checked the cable and connector to find out the possible reasons why this problem occurs and fix it.
