Experiencing slow internet with Mediacom? heres a few reasons why its happening.
Slow internet is a common occurrence even with a big ISP such as Mediacom. Some customers point out that there are certain times of the day or night when their internet connections are painfully slow and unstable. On the other hand, some are concerned about their slow internet in general, especially when they have paid for a high-speed plan. Well, a couple of reasons can be the cause of slow and unstable internet connections. We will touch on the issues behind your Mediacom slow internet and ways to resolve it. Without further ado, let’s get started.
Reasons why your Mediacom internet is slow
We all know this feeling, you try to play a video, and it keeps on lagging. As if that’s not enough, the downloads seem to take forever. Well, don’t bang your head on the table; instead, try to find out why this is happening. We will start by pointing out the reasons for the slow internet connections.
1. You’re using an overloaded channel
If you’re experiencing slow internet and you have no idea what the problem could be, there is a possibility the channel your wifi is on has issues. Different wifi signals tend to connect to different channels. In this case, your wifi channel might be overloaded, causing the slow internet connections. To find out if the wifi channel is overloaded, use tools such as network analyzer for iOS and wifi analyzer for the android users.
2. Cheap router
When you want to get the best out of your internet, you must go for a top quality router. There is the option of saving on some cash and purchasing a cheap router, but it might come back to bite you. The truth is you can’t expect a cheap home routing gear to serve you the same way as a top-notch high quality one. Routers are more like small computers designed and built with software for a specific purpose. The cheap ones have less expensive CPUs and also less memory. The best advice is to always opt for a router that costs about $200 and above.
3. You don’t know your Mbps or internet speed
It’s surprising to realize some people have absolutely no idea what Mbps means or even its concept in the internet. With that said, Mbps is like the horsepower of the internet. There is a good number, and there is a bad number. Furthermore, you have to determine precisely the number of Mbps you’re getting, and this can be done through a speed test.
After knowing your Mbps, the next thing is determining whether the speed you are getting is what you actually need. For instance, people who like streaming on a regular basis and gaming need a higher internet speed. Another thing to consider is the actual number of people using the internet connection. It could be that your internet speeds are not enough to match the usage hence the slow connections.
4. You need to upgrade the plan
When you check your internet speeds and compare it with what you are getting from your internet provider and the numbers match, the issue might be with the current plan. You are probably paying for slow internet, which doesn’t match your needs. Therefore, consider upgrading to a higher plan that will suit your internet needs and usage.
5. The positioning of your router
In most cases, where you have placed your router might contribute to the weak wifi signals, resulting in unstable internet connections. If your router is in a closed spaced such as a cabinet, there might be interference with the wifi signals. In addition, a big home means there are some spots in the home that are farther away from the router. Such spots tend only to receive weak wifi signals and slow internet connections. To figure out if the router’s positioning is what’s causing the slow Mediacom internet, conduct a speed test both when near the router and far away from it. If there is a difference, that’s undoubtedly the problem.
6. Interference from other devices
There are home devices and appliances that can significantly interfere with your wifi signals. The result is unsteady internet connections. Look out for electronic devices that emit radio frequencies like TVs, monitors, microwaves, washing machines, etc.
7. Background programs
Programs running in the background are often forgotten, yet they are capable of slowing down the internet. They impact the network making your internet connections slower than usual. Watch out for games and programs that normally work with videos and tend to run in the background silently.
8. Your computer has malware
Unless you have installed effective antivirus software, your computer can get infected with viruses that secretly steal your data and slow down your internet connections.
6 Ways to Fix the Slow Mediacom internet
Here is the other vital part of the article where you get suggestions on how to fix slow internet on Mediacom. After you have an idea of what the problem might be, it’s easier to come up with an effective solution. Here are notable ways you can fix a slow internet connection;
1. Narrow down the issue by checking with multiple devices and websites
If you have already confirmed the internet is slow, connect multiple devices on the same network to see whether the problem persists on all of them. If it’s only one computer or device, you will have narrowed down exactly where the problem lies, and fixing it will be a piece of cake. For instance, you can simply reboot the computer system and scan it for malware using antivirus software.
Another way to go about it is to open multiple websites to check if you will experience the slow speeds on all of them. In the case where only one website is affected, it indicates the origin of the issue at hand. All you have to do is wait for the website developers to fix it. On the other hand, when the slow speeds are experienced on multiple devices and websites, there is a strong indication of a network problem.
2. It’s time to reboot the modem and router
Remember how you always reboot your computers to get them back on track? Modems and routers get overloaded from time to time. A slow and overburdened modem and the router will surely be the cause of slowness of your internet connection. Thankfully, fixing this issue is pretty easy. All you have to do is manually reboot the modem and router, especially if you haven’t done that in awhile.
If you have a modem and router combo unit, then only one device has to be rebooted. But if they are separate, ensure you unplug each of the power cables and let the two devices rest for at least 15 seconds before you plug them back in. Also, it will certainly take a couple of minutes before the modem/router connects to the service provider and gets the connection back online. Therefore, wait patiently, and once everything is okay, run a speed test to confirm if the speeds have improved.
3. Improve your wifi signals
Sometimes, your internet connection is just fine, but the wifi signals are what’s slowing down things making it look like the internet is slow. Though, there are a few reasons for poor wifi signals. The first reason is that you are using 2.4 GHz and not 5GHz. The problem with 2.4 GHz is that it cannot handle multiple devices well, leading to a congestion of the airwaves. This is especially common in apartment complexes, with many people using a bunch of wireless routers and other internet devices.
Other reasons for this are interferences with the wifi signals or simply weak coverage in your particular area of use. For instance, a larger home may have poor wifi coverage and hence slower connections in some parts of the home. You can opt to invest in a wifi extender or a wifi mesh system that will ensure the signals are well-distributed and strong in every part of the home.
4. Prevent connection saturation
You will most of the time find that a single internet connection is shared among all the devices in your home or office. This means there might be one device that is saturating the internet connection and slowing things down for all the others. Take for instance when one user is streaming, another one is downloading a large file and the other is gaming. Chances are downloading large files takes up excess bandwidth slowing down the internet for everybody else.
To avoid such occurrences, set restrictions for the bandwidth limits on download or avoid downloading files and videos regularly. It won’t take long to notice a better streaming experience and faster internet speeds overall. But if you must perform all these tasks simultaneously, consider updating your internet package to a higher plan that will support your heavy internet usage. In this case, a gigabit plan will do the trick, and the bonus is it is unlikely there will be limitations.
5. Try using another DNS server
There are times switching to a different DNS server can help with slow internet. When you sign up or subscribe for internet service with a preferred internet provider, you receive default DNS servers. But their DNS servers can be quite slow, causing slower connections on your end.
I believe some people are wondering what DNS servers are and how they work. Well, whenever you connect to a website, it’s the DNS servers that help the computer obtain information regarding the particular website. Normally, the ISP provides the DNS servers, but since there might be many people using them too, they can get easily overloaded. Switching to any of the popular DNS servers, such as OpenDNS, can aid in speeding up your internet connections.
6. Contact your Internet Service Provider
In some situations, nothing seems to be working, and in spite of following all the troubleshooting steps, your internet remains stubbornly slow. In that case, you’re dealing with a problem you can’t fix on your own. There is also a good chance the issue is on the side of the ISP and not you. It won’t hurt to make a call to the customer service desk and report the problem. Just make sure the problem is not on your end, and if there is a problem with their equipment or hardware, it’s the ISP’s responsibility to fix it. Furthermore, they can help you troubleshoot a problem with your internet that you might have missed.
Slow Mediacom Internet Frequently asked questions
How can I make my Mediacom internet faster?
For starters, try to identify the main cause of the slow internet. Could it be that your router is overloaded? If so, then rebooting the router and modem should get your internet speeds back on track. Are there too many devices connected to the internet? If yes, disconnect some of the wifi devices which are not in use yet are taking up bandwidth and slowing down internet connections on other devices. I have also provided other causes of slow internet and solutions to fix the problem.
Why am I not getting 1gb internet speed?
If you are paying for a gigabit plan and the speeds you are getting is still slow, there are a few things you can try to ensure the problem is solved. For starters, ensure you are using a gigabit Ethernet adapter and its set at 1.0 Gbps duplex. Secondly, the router should be able to support gigabit speeds and have some of the latest features.
Can I use my own modem with Mediacom?
You have the choice to purchase your own modem either from a retailer or Mediacom. If you purchase it from a retailer, it should be DOCSIS 3.0 or DOCSIS 3.1 certified and compatible with your service level.
Oftentimes, you will experience slow internet either due to a problem on your side or your ISP’s side. With that said, it’s vitally important to be aware of the potential causes of slow internet connections and how to fix the issue ultimately.