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Home / Roku Error / Roku Error Code 014.40 Unable To Connect to Wireless โ€“ Fix Guide

Roku Error Code 014.40 Unable To Connect to Wireless โ€“ Fix Guide

If youโ€™re still struggling with Roku error code 014.40, read on to find out how to fix it. When it comes to the smart streaming device currently available in the market, Roku takes the lead. Just like other devices, Roku makes use of the internet for streaming any online content.

Roku Error Code 014.40 Unable To Connect to Wireless

This can be done via wired or wireless. Despite this, some users still encounter errors that say โ€œUnable to connect to wireless network error code: 014.40โ€. This comes up as a result of some reasons which will be explained in the write-up. followed by possible solutions on how to fix it.

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Why Roku error code 014.40 occurs

Some factors that can trigger this error are as follows;

  • Wrong Wi-Fi credentials โ€“ If you mistakenly select a wrong network or fill in incorrect credentials, youโ€™ll be unable to connect to any wireless network. This is one of the causes of error code 014.40.
  • Corrupted data โ€“ The error can also be triggered if there is corrupt data somewhere in your Wi-Fi. Once it happens, this is where power cycling your device is needed.
  • Cache โ€“ Some configurations are cached by either the router or Roku device for a better experience. As these cache files increases, it tends to get corrupted thereby triggering the error.
  • Mac Filtering โ€“ Whenever the Mac filtering of your router is turned on, there is every tendency that the Mac id for the Roku device will be prevented from using the internet by your internet service provider.
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How to fix Roku error code 014.40

Ensure you type in the correct Wi-Fi Credentials โ€“ As stated earlier, incorrect Wi-Fi login details are one of the common reasons that trigger this error. But this can be easily fixed by selecting the correct wireless network name at the point of establishing a connection. Better still, make use of the on-screen Roku keyboard to type in all alphabets and numerical numbers. If you enter the correct details and still the issue is not solved, try other suggestions below.

Reset your network connection โ€“ This is another method to eradicate this error. What it does is refresh the entire connection. To do this effectively, follow the guide below;

  1. Navigate to the home screen and gradually scroll to the settings.
  2. Go to setting >>> system.
  3. Select Advanced system settings.
  4. Tab on network reset and click ok. Carefully follow the displayed instruction to reset. Your Roku will restart after the reset process.
  5. When the system starts, youโ€™ll see a prompt to connect Roku to a network.
  6. Choose setup connection >>> select connection type.
  7. Select Wi-Fi >>> enter correct password, connect your Roku Wi-Fi.
  8. When Roku is connected check if the error has disappeared.
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Power Cycle Wi-Fi/ Router and Roku โ€“ Corrupted cached data can cause error code 014.40 but power cycling can resolve it. To successfully do this,

  1. Navigate to Roku home >>> select settings.
  2. Tap System option from the menu.
  3. Next, select the system restart option. Alternatively, you can unplug Roku from any power source. This also turns it off.
  4. To the same to the router to turn it off from the power supply.
  5. Be patient for 20-30 seconds before plugging everything back and restarting your Roku and your router.
  6. Finally, connect your Roku to Wi-Fi and check if it corrected the error.
  7. If it continues, try the next step below.

Enable network ping โ€“ This is another method you can adopt to resolve this error code. Follow the steps below;

  1. Because youโ€™re already having an issue connecting to your current Wi-Fi, hence you need to connect to another network or better still a mobile hotspot if you want this is work.
  2. Navigate to the home screen of your Roku after connection.
  3. Tab on the remote buttons of your Roku as mentioned below.

Press the home button (5 times), next is the fast forward button, play button, rewind button, play button again, and finally, the fast forward button. Following this order will help display the secret screen.

  1. Scroll up, Tab on the system operations menu.
  2. There youโ€™ll see disable network ping. Scroll up and click on it using your remote. This procedure will enable the network ping on your Roku.
  3. This removes any error code 014.40 message
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In Conclusion

This is all you need to fix the Roku error code 014.40. As stated in the write-up, start with the most common troubleshooting method like been careful when inputting the Wi-Fi credential. Followed by the power cycling of your Roku device and finally, the network pings. All these will eventually fix the Wi-Fi network error.

Frequently asked questions

Why am I seeing error code 014.50 on my Roku?

This means that your Roku device is struggling to link to the local network which leads to error 014.50 on the screen. Even when the correct wireless is selected, the device might still not connect to any network.

Is there any reason why TCL Roku TV cannot connect to the Internet?

To resolve this, restart your Wi-Fi router, followed by a Roku device. Follow the sequence Home >>> Settings >>> System >>> Power >>> System restart >>> Restart >>> Select OK from the remote. If you still experience any challenges, reach out to the internet service provider.

Why do Roku users experience error code 014?

This category of error is very common. It shows that the Roku device in use is struggling to connect to the available Wi-Fi network. It also indicates failure in the software update.

Why does my Roku fail to connect?

Whenever you notice this, unplug the power cable of the device including the batteries of the remote control. Plug back the Roku to its ports and be patient until it boots. First, youโ€™ll see the home screen, put the batteries back, and try again.

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John
John
A tech maestro with a penchant for Android systems, John is also a self-proclaimed Mexican food critic. When heโ€™s not exploring the latest tech trends, heโ€™s likely binging on the newest series on Netflix.
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