Disclaimer: Themescene.tv is an independently owned internet & cable and home services comparison review website on a mission to provide unbiased reviews. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider

The information may be subject to change without notification of those changes. The information found on Themescene.tv is strictly for entertainment purposes only.

Xfinity vs Optimum

Xfinity vs Optimum – Compare Internet Services

Share on facebook
Share on twitter
Share on pinterest

People normally search online before they buy a product or select an internet service provider to subscribe to. You might also be doing the same and then you get stuck between Xfinity and Optimum deciding which one will be the best choice for you.

There are several variables that need to be taken into account when getting an Internet connection from any ISP including Xfinity and Optimum, like speed, price, packs, installation costs, bundles and so on. Even if you are a old internet user, choosing between two providers will still be hard for you when you are stuck between Xfinity and Optimum, two close competitors. No worries, we are here to help you out with our deep comparison between these two ISP which will help you to choose the best one.

Comparing Xfinity and Optimum

Xfinity internet overview

Xfinity is known to be the largest residential Internet service provider available to 111.6 million people across 39 states in all over the US. Three primary services provided by the Xfinity are cable internet, television, and digital landline telephone. It is mainly popular for the wide availability of its internet connection across the US.

Optimum internet overview

Optimum is an internet service provider which got founded in 1973 under the brand named Cablevision but now it is owned by Altice. The company serves approximately 12 million people and also offers home phone and cable TV services also. The fiber service of Optimum is currently accessible to more than 360,000 people which make it the 22nd in the list of largest fiber broadband provider in the US.

Bandwidth

Speed or bandwidth is one of the primary variables that people look for when they are trying to decide the suitable internet service provider. Speed has a lot to do with a smooth internet experience as everything such as download, upload, gaming, streaming etcetera depends on a good bandwidth.

The bandwidth choice starts from 20 Mbps when we are talking about Optimum. Optimum provides five options to their customers to choose from which starts with 20 Mbps and ends with 940 Mbps max. In between, you can also go for 200 Mbps or 300 Mbps or 400 Mbps also.

On the other hand, Xfinity provides a lot options for their customers but their primary options are seven which stars from 25 Mbps and ends with 2000 Mbps. Other bandwidth options of Xfinity that you can go with can be 100 Mbps or 200 Mbps or 300 Mbps or 600 Mbps or 100 Mbps.

Clearly, in terms of bandwidth Xfinity is our proud winner here they provide the highest speed in the Gigabit Pro plan which is 1060 Mbps faster than the highest bandwidth plan of Optimum.

Service Availability

Without any doubt, we can say that our winner here is Xfinity as it is the largest residential internet service provider spread across 41 states and serving more than 111.6 million people. You may like a plan provided by Optimum but they may not be offering services in your area. So, availability is a major consideration you should look for before you jump into conclusions.

Xfinity offers cable internet services in 41 states and significant service areas include Chicago, California, Florida, Houston, Illinois, Minneapolis, Miami and 34 other states across the USA.

On the contrary, Optimum only offers internet services in 4 states namely, New York, New Jersey, Connecticut, and Pennsylvania. It is only available to 12.4 million people where Xfinity is available to 111.6 million people and 41 states.

So, our winner here is also Xfinity which covers 37 more states and 99.2 more people than Optimum.

Data Caps – Is it enough

This is where things go against the continuous winning streak of Xfinity and Optimum gives a tough competition here because all the plans of Optimum come with unlimited data cap where Xfinity primary plans have a data cap of 1 TB. However, that might not be a problem for you if you are a light user because 1 TB is a huge amount of data.

There are also no data cap plans offered by Xfinity which are their fiber plans. So, Xfinity is not totally the loser here.

One thing to note that when you use too much data such as if you exceed 1 TB of data your Optimum connection may be slowed down by the company but there is no official data cap announced by Optimum.

Prices and Packages

Price is also one of the main factors that should be considered wisely while selecting an internet service provider. The variable price is more important when you are looking for a budget plan that will suit all your internet needs such as surfing, streaming, gaming, broadcasting etc. If you fail to consider this factor wisely you might end up with a bad expensive plan for 12 months because most of the ISPs come with 12 months contract.

The price range of Xfinity starts at $34.99 and ends with $299.95 for a bandwidth of 2000 Mbps. On the contrary, the price range of Optimum starts at $29.99 and ends with $69.99 for a bandwidth of 940 Mbps. Xfinity gives you a bandwidth of 25 Mbps and Optimum gives you a bandwidth of 20 Mbps in their starter pack.

If we do a calculation you pay $1.4 per Mbps with Xfinity starter pack and $1.5 per Mbps with Optimum starter pack. The cost per Mbps of Xfinity is less than Optimum as well as they give you 5 Mbps more speed in their starter pack. So, if you are a budget user Xfinity will give you value for money.

Contract and Fees

Contracts can be annoying as they get you stuck with a service provider for almost a year. You will also have to pay extra charges if you want to eliminate the contract before the given time period.

Xfinity comes with a contract period of no less than 12 months in most of their plans. However, they also have plans that have no contract limitation such as the performance 60 plan at $39.99 per month.

On the other hand, Optimum comes with no contract in all their plans which give you the flexibility to cancel at any time without paying any extra fees for contract elimination. In this case, Optimum beats Xfinity.

Installation Process 

Almost every internet service provider charges for installation and charge varies from place to place as well as company to company. You can get a cheap installation fee by choosing the right service provider.

Optimum has two options for premium installation that are $99 for setting up a coaxial cable, two outlets with one wireless device and another one is the $149.99 fee to hard-wire a computer, gaming device, smart TV, or an alarm system, additionally one wireless device with three outlets. There is also an extra fee of $25 in you want to set up more than three outlets.

On the contrary, Xfinity charges only $60 to $90 for installation and you can also chose manual installation if you know how to set up at $15 which is way cheaper than Optimum. So, our proud winner here is Xfinity.

Customer Service

According to the American Customer, Satisfaction Index Xfinity scored 70 out of 100 in 2020 with a positive change of 4.5% than the previous year 2019. In 2019, the score of Xfinity was 67 which shows that Xfinity is improving their customer service.

On the other hand, Optimum has an American Customer Satisfaction Index score of 67 in 2020 which was 69 in 2019 and 72 in 2016. Clearly, Optimum getting lower scores year by year since 2016.

In 2020, Xfinity scored 3 points more than Optimum and the company is also improving its customer service to retain their loyal customers. So, the winner here is Xfinity.

Customer Reviews – What are other people saying

Customer reviews are a great way to judge any internet service provider because they genuine information about the user experience with a particular company. So you should also check out authentic customer reviews to evaluate their offerings. We have provided some highlighted customer reviews of both Xfinity and Optimum from authentic websites.

Xfinity vs Optimum: Internet Plans

Optimum only offers five options to their customers which are listed below.

Optimum 20

  • 20 Mbps
  • Cable Internet
  • No Data Cap
  • No Contract
  • $29.99 Per Month

Optimum 200

  • 200 Mbps
  • Cable Internet
  • No Data Cap
  • No Contract
  • $44.99 Per Month

Optimum 300

  • 300 Mbps
  • Cable Internet
  • No Data Cap
  • No Contract
  • $39.99 Per Month

Optimum 400

  • 400 Mbps
  • Cable Internet
  • No Data Cap
  • No Contract
  • $64.99 Per Month

Optimum 1 Gig

  • 940 Mbps
  • Cable Internet
  • No Data Cap
  • No Contract
  • $69.99 Per Month

Internet Plans of Xfinity

Xfinity offers a lot of data plans to their customer giving them much flexibility as well as having a suitable for almost every type of user light or heavyweight. Their main internet plans are listed below.

Performance Starter

  • 25 Mbps Download and 2 Mbps Upload Speed
  • 3 Devices
  • Data Cap 1 TB
  • Contract 12 Months
  • $34.99 Per Month

Performance Plus

  • 60Mbps Download and 25 Mbps Upload Speed
  • Data Cap 1 TB
  • 3-5 Devices
  • Contract 12 Months
  • $39.99 Per Month

Performance Pro

  • 200 Mbps Download and 5 Mbps Upload Speed
  • Data Cap 1 TTB
  • 5-7 Devices
  • Contract 12 Months
  • $70 Per Month

Blast! Pro

  • 300 Mbps Download and 5 Mbps Upload Speed
  • 7-9 Devices
  • Data Cap 1 TB
  • Contract 12 Months
  • $80 Per Month

Extreme Pro

  • 600 Mbps Download and 15 Mbps Upload Speed
  • Data Cap 1 TB
  • 9-12 Devices
  • Contract 12 Months
  • $60 Per Month

Gigabit

  • 1000 Mbps Download and 35 Mbps Upload Speed
  • Data Cap 1 TB
  • 12-15 Devices
  • Contract 12 Months
  • $84.99 Per Month

Gigabit Pro

  • 2000 Mbps Download and 2000 Mbps Upload Speed
  • More than 15 Devices
  • No Data Cap
  • Contract 12 Months
  • $299.95 Per Month

Pros and Cons of Xfinity and Optimum

Xfinity

Pros

  • Varied Plans
  • Flexible
  • Large Coverage
  • Reliability

Cons

  • Data Caps
  • Contracts
  • Changing Prices

Optimum

Pros

  • No Contract
  • No Data Caps
  • Simple Plans

Cons

  • Low Coverage
  • High Charges

Xfinity vs Optimum comparing internet services

Top 3 Alternative Service Providers

Cox internet

Other than Optimum and Xfinity you can also go with Cox that has almost similar prices as these two and also covers 18 states in the US. They frequently offer attractive deals which might get you to choose them.

Spectrum

Another close competitor can be Spectrum providing similar services with simple plans. You might choose Spectrum as they also offer double pay and triple pay bundles as well as with no contract boundary.

AT&T

You can also go with this company as they provide the simplest plans for 100 Mbps, 300 Mbps and 1000 Mbps. It is one of the oldest service providers and also has earned quite a good popularity with its customers.

FAQS Regarding Xfinity and Optimum

Which router is best for Xfinity?

When buying your own, you can use the modem of TP-Link Archer CR500 as well as the Wi-Fi router combo of Amazon.

How can the internet be checked?

To check your connection speed you can go to the website of speed test by Ookla which is renowned globally. Please remember to halt other online activity during the test to get the best results.

If I change my residence address will my Optimum connection can be changed too?

Sure, you can change your service location. Optimum also gives loyalty credits for this.

Bottom Line:

By considering all variables discussed throughout this article it can be clearly stated that Xfinity comes out victorious as they give better speed, value for money, large coverage and more flexible plans than Optimum.

However, Optimum has also its unique features such as no-contract deals, no data caps etc. Xfinity also offers some plans like the fiber plans that comes with no data caps. Households in America use about 225 GB of data per month. So, Xfinity can be a better choice for you after considering all the factors above.

What Internet Service is Available in My Area?

AL AK AZ AR CA CO CT DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY DC

Jill Burns
Jill Burns
Read More
My internet and cable provider that shall not be named was raising my monthly bill. I later found out that there were were better discounts with no contracts. Now I'm only paying a fixed $92 dollars a month for cable and internet
John Hollaway
John Hollaway
Read More
Without warning from the provider, I get a bill thats $30 more expensive than the last month. I had a word with the customer service about the constant drop outs My friend told me about your website Theme Scene and now im getting wifi for $29 per month
Marie Williams
Marie Williams
Read More
If I called you earlier I would have saved myself 10 months of grief with my previous provider. Thank you
Previous
Next

Leave a Comment

Discover cheaper deals in your area

WANT TO save $447 Per Year ON Your Internet & Cable bill?

Discover cheaper deals in your area

WANT TO save $447 Per Year ON Your Internet & Cable bill?