So Iโm here to give you an insiderโs look at the process so you can start the process with ease and hopefully without inccuring additional fees all from the comforts of your home or your favorite cafรฉ, follow these simple steps to bid farewell to your Verizon account.
Letโs not make this process harder than it has to be.
TL;DR: Contact Verizon Customer Service at 1-844-837-2262. Request cancellation, follow through the steps they provide, and get a confirmation email.
Scroll down to get a detailed answer
Table of Contents
Canceling Verizon Over the Phone
If youโre someone who appreciates a bit of human interaction, this method is for you. Hereโs how:
- Dial 1-844-837-2262, Verizonโs customer service number.
- Ask the representative to cancel your account.
- They will guide you through the process and may offer alternatives or incentives to retain you.
- Stand firm on your decision, and ask for a confirmation email upon completion.
Canceling Verizon Online
If, on the other hand, you prefer to handle things from behind the keyboard, Verizonโs got you covered.
- Sign in to your Verizon account.
- Navigate to the Account Settings or Manage Subscriptions tab.
- Find the cancellation option and follow the prompts.
- Remember to confirm that the cancellation has gone through by checking for an email.
Additional Tips
- Early Termination Fees: Beware of these. Verizon might impose them depending on your contract.
- Port Your Number: If you want to keep your current number, initiate the process with your new provider first before canceling Verizon.
The Aftermath of Canceling Verizon
After youโve successfully canceled your Verizon service, be sure to keep a record of the confirmation email or any documents provided. This is your proof of cancellation. I recommend keeping these handy in case of any unexpected charges or issues that might arise down the line.
Returning Verizon Equipment
If youโve been using Verizonโs equipment, youโll need to return it. This can include routers, set-top boxes, or other devices. Typically, you will receive a box from Verizon to ship the equipment back to them, or you can return it to a local Verizon store.
- Wait for the box from Verizon (if applicable). Follow the instructions included for how to pack up the equipment.
- If returning in person, find your nearest Verizon store. Be sure to get a receipt for your returned equipment.
- Keep your shipping receipt or store receipt in a safe place. This is proof youโve returned the equipment and can save you from additional fees.
Checking Your Final Bill
After your Verizon service is canceled, you should receive one final bill. This bill might include pro-rated charges for the part of the billing period prior to your cancellation, any remaining balance on your account, and possibly an Early Termination Fee if applicable.
Note: I strongly advise that you go over this bill carefully. Make sure that all charges align with your expectations and that no unexpected or unwarranted fees have been added.
Alternatives to Canceling
If youโre not quite ready to sever ties completely, there may be other options. I recommend exploring:
- Downgrading Your Plan: If you find youโre not using all the bells and whistles your current plan offers, downgrading could save you a few bucks each month.
- Switching to a Prepaid Plan: This allows you the freedom to pay for only what you need, when you need it.
- Negotiating a lower rate: Verizon have every interest at heart to not let you go and you can use that to your own advantage by negotiating a better rate going forward. Remember that its ok to walk away if the price isnโt right.ย
Conclusion
While canceling Verizon may seem daunting, it can be a straightforward process. Whether you prefer human interaction or a more tech-savvy route, Verizon offers options to suit your style. Just remember to keep an eye out for any potential fees, and donโt forget about porting your number if you want to keep it.
FAQs
Can you cancel Verizon cell online?
Yes, you can. Simply sign in to your Verizon account, navigate to the Account Settings or Manage Subscriptions tab, find the cancellation option and follow the prompts. Confirm the cancellation with an email.
How do I cancel a Verizon payment online?
To cancel a payment, go to the Bill Overview page in your Verizon account, select the payment you want to cancel, and click the โCancel Paymentโ option. A confirmation of cancellation will be sent to your email.
Can I cancel my phone contract with Verizon?
Absolutely. Remember, though, there may be an Early Termination Fee if youโre still within your contract period. Always double-check your agreement or consult with Verizon customer service.
How do I delete my Verizon account?
Deleting your Verizon account involves canceling your service. You can do this online or by calling Verizonโs customer service. After cancellation, your account will be deactivated and eventually deleted.