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Home / Internet Reviews / Verizon Internet Review โ€“ What Customers Are Saying in 2023?

Verizon Internet Review โ€“ What Customers Are Saying in 2024?

Many people have been asking us if Verizon internet is still worth it in 2024 while there are many other cheaper services now on the scene.

verizon internet review

We will be answering these questions and more in this review of Verizonโ€™s internet services.

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Verizon has been a big player in the telecommunications market due to its mobile internet services.

Verizon internet has followed suit since it was first launched in 2005.

Known for its competitive pricing, super-fast internet speeds, and great customer service experience, Verizon internet is a popular choice in the USA.

Read on to know how Verizon internet fares overall in the American internet market.

Verison Internet Services Review

There are two ways in which Verizon delivers home internet.

One way is through fibre-optic network which it labels as Verizon Fios.

Verizon Fios is a 100% fiber-optic internet with fast speeds up to 940/880 Mbps, high network reliability, and high-quality performance.

It is currently available in the following areas: New Jersey, New York (New York City, Albany, Buffalo, Long Island, Plattsburgh, Staten Island, Syracuse), Maryland (Baltimore, Salisbury), Delaware, Massachusetts (Boston), Pennsylvania (Harrisburg, Philadelphia, Pittsburgh), Providence, RI, Virginia (Norfolk, Richmond), and Washington (DC).

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In areas where Fios is unavailable, Verizon makes use of DSL to provide high-speed internet ranging from 0.5 Mbps to 15 Mbps through telephone lines and a modem.

Verizon DSL internet is available in certain areas of New York, Pennsylvania, New Jersey, Delaware, Massachusetts, Maryland, Virginia, Rhode Island, and Washington DC.

You can check the type of internet you qualify for in your area based on your zip code here.

Verizon Prices, Plans, and Internet Speeds

All internet plans offered by Verizon enjoy symmetrical speeds.

This means that their upload speed is nearly as same as their download speeds.

This feature is especially beneficial for videographers, photographers, and social media influencers who upload nearly the same amount of data that they download.

Verizon Fios offers the three plans to choose from depending on the required bandwidth.

Plan Speed Price
200/200 Mbps Plan 200 Mbps $39.99
400/400 Mbps Plan 400 Mbps $59.99
Gigabit internet plan 940/880 Mbps $79.99

Additionally, Verizon DLS is available as a high-speed internet + phone plan for $69.99/month for one year at speeds in the 1.1-3 Mbps, 3.1-7 Mbps, or 7.1-15 Mbps depending on the equipment and the quality of phone lines in your region.

Verizon also offers packages that include the cost of its Fios TV and/or Verizon Wireless along with Verizon internet in a single bundle.

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Verison Service Fees, Equipment Fees, Other Fees and Contracts

Standard setup charges for Verizon internet is $99 which is waived off if you order online.

Whatโ€™s more, you get a router when you buy the Verizon Gigabit plan at no extra cost and it also includes the monthly equipment rental charge in the monthly plan cost.

For all other plans, you have to pay $15/month as router rent charge.

Verizon internet does not include any annual contract.

All its Fios internet packages can be availed on a month-to-month basis.

You can also cancel your Verizon internet service any time with zero early termination fees.

Other Services

Apart from Fios and high-speed DSL internet, Verizon also offers Fios TV and Verizon Wireless.

Fios TV is a streaming feature from Verizon equipped with the power of Fiber optics and a wide range of channels at your fingertips.

Verizon Wireless is Verizonโ€™s better-known cousin that offers mobile internet and other wireless products and services in the telecommunications market.

Pros

  • Symmetrical and Fast Speed โ€“ Many internet plans boast of fast download speeds, but Verizon does it both ways. Not only do you get super-fast download speeds with Verizon Fios, but you also get similar levels of upload speeds, essential for social media influencers, and other people looking to upload and share large files on the internet.
  • No Annual Contract โ€“ Verizon has no annual contract whatsoever. Along with fast-speed internet, this is one of the things every internet customer looks for in an ISP. With Verizon, you pay on a month-to-month basis and cancel anytime without incurring any sort of early termination fees.
  • Good Customer Service โ€“ Verizon is known for its great customer service, getting full five stars from millions of satisfied customers in America, for over a decade now. J.D. Power has ranked Fios as the #1 in U.S. Residential Internet Service Provider Satisfaction Studies for seven years in a row.
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Cons

  • Limited Availability โ€“ As popular as Verizon Fios is, as of now, itโ€™s lightning-speed internet is available only in areas spanning from New York and Massachusetts along the East Coast towards Virginia. Other rural areas have to settle for Verizonโ€™s DSL service whose speeds fluctuate depending on the serviceable area.

FAQs

Which Verizon internet out of Verizon Fios or Verizon DSL is available in my area?

Verizon offers Fios only in limited areas in the USA as of now.

You can check the Verizon services available in your area by entering your zip code.

What do you mean by Verizonโ€™s symmetrical speed?

Most internet providers only advertise their download speeds.

Verizon advertises its internet plans as symmetrical which means that their upload and download speeds are nearly the same.

You can see these speed values against the internet plans advertised by Verizon.

How do I contact Verizon customer service?

There are various options to connect with Verizon customer service as listed.
You can either chat with them, message them on social media or connect with them over a call.

Conclusion

All in all, Verizon is an excellent home internet provider in America if youโ€™re looking for high-speed and reliable internet.

Sure you wonโ€™t enjoy Verizon Fios if youโ€™re living outside its serviceable areas but you can fall back on Verizon DSL if you still want to try the Verizon experience.

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John
John
A tech maestro with a penchant for Android systems, John is also a self-proclaimed Mexican food critic. When heโ€™s not exploring the latest tech trends, heโ€™s likely binging on the newest series on Netflix.
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