Disclaimer: Themescene.tv is an independently owned internet & cable and home services comparison review website on a mission to provide unbiased reviews. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider

The information may be subject to change without notification of those changes. The information found on Themescene.tv is strictly for entertainment purposes only.

How To Fix Optimum's slow Internet

Optimum Slow Internet – 5 Common Causes And Fixes

Share on facebook
Share on twitter
Share on pinterest

Before we even talk about low Internet speeds, let’s start by talking about fast Internet? How much Internet do you need? What do you call slow Internet? Are you running a business and less than 500Mbps is slow Internet to you?

All these questions should be answered before concluding that your Internet is slow. If you are currently subscribed to Optimum Internet 500Mbps and speed test shows the current download speed is 100Mbps, that is regarded as slow Internet. Getting less than 5Mbps from 500Mbps subscription is probably an outage that you should consult with the Optimum customer service.

Reasons For Slow Optimum internet Service

Optimum is a renown Internet service provider offering reliable Internet and highest performing internet connections for personal and business use. The speeds vary from affordable low-speed Internet to ultra-speed 1Gbps downloads. You can probably get the right Internet only plans or packages for your monthly needs.

1. Does Optimum Throttle your Internet?

Most Internet service providers will not throttle common Internet users. Most of them throttle what is regarded as a heavy internet user. ISPs have defined who is a heavy Internet user, and for that reason, if you surpass the provisions, the company is very likely to reduce the speed of your Internet. Typical internet users, should never be worried about Throttled Internet from most ISPs. This means that if your Internet is slow, always look for other causative factors.

I haven’t come across any Optimum policy surrounding throttling, but the company has stated that performance varies by device, internet traffic and cable modem.

2. How do I stop Internet Throttling?

If you suspect Optimum is Throttling your Internet, you always have a chance of stopping the company from viewing and separating your traffic. To do this, you only need a reliable VPN. The VPN wraps all the Internet traffic and makes it hard for the company to throttle or spy on your browsing behaviour.

3. How do I test my Optimum Internet speed?

To rule out whether your Optimum Internet is slow or there are other issues with your computer, phone or whatever device you’re using, you should start by testing the Internet speed. To test your Optimum Internet speed, there are a couple of 3rd Party apps for that. Check online for a reliable Internet speed tester and check your current download and Upload speeds.

4. How Do I reset my Optimum Wi-Fi?

One of the known viable ways of solving issues with your Optimum Internet is to reset it. So how do you do that? The first thing to do is to unplug the power from the modem and plug the modem back first and then the router if you’re using both. You can as well wait until the router has reset completely.

5. Is there an outage or Optimum Internet is slow?

Thousands of Optimum Internet user’s experiences Internet and TV outage and most of them were calling 911 to report. Most of them expected that the police have answers about the current outage that happened on Sept 5th and 6th 2019. To the surprise of many, the outage was not a common problem with the neighbourhood. It’s just a few people that had issues with the Internet and their Billing that experienced the outage.

For that reason, it’s always important to confirm whether the current Internet issues are caused by slow Internet or just an outage. Firstly, consult with the company whether there’s an outage in your area. There are many 3rd party apps that offer local information about outages. Alternatively, ask your neighbours that use the same ISP whether they have the same issues with their Optimum Internet.

Why is Optimum Internet slow?

  • Wi-Fi connection-Check to be sure that the router is plugged in and hooked properly. If there’s a problem with the router, you cannot expect to get seamless browsing experience with Optimum Internet.
  • Interferences-Some routers can be significantly impacted by outside meddling. Some of them may also end up switching to your neighbours weaker Internet. Check to be sure there are no common interferences with your Internet and the router.
  • Large downloads-If any of your devices is constantly downloading large files, you’ll probably experience slow download speeds. This can as well eat a lot of memory on your devices and cause slow Internet.
  • Internet user overload-Check whether any of your devices is uploading large devices. If many gaming devices are connected and used at a go, there will be download speed issues.


Why is Optimum Internet so slow?

There could be a plenthora of reasons why your Optimum Internet is slow. Firstly, check the connections. The router should be plugged in and hooked properly. The second thing is to consult with your neighbours whether there’s an outage and eventually check cables and router for overheating or other things that can halt its seamless functionality.

How do I fix a slow internet connection?

Fixing slow internet connection mainly depends on the root cause. Among many issues that can cause slow Optimum internet speeds is poor cable connections. So start by checking for any loose cables—router malfunction or overheating. The router can overheat or malfunction, causing more issues. Try to reboot the router and also check whether it has enough breathing room on the walls.

Why is Optimum Internet so slow on my computer?

Is there an outage? Check with your neighbours using the same Optimum Internet to be sure. Is your computer software updated and in best working conditions? Test the Ethernet with another device to rule out. What about the cables and the routers? Are the cables fitted perfectly and working right? Check to rule out the issue at hand.

If you follow all this information and still didn’t find the issue with your slow Internet, the next thing to do is to consult with the company. The customer service will help to check whether there are issues with your accounts or whether your Internet is throttled.

What Internet Service is Available in My Area?


Jill Burns
Jill Burns
Read More
My internet and cable provider that shall not be named was raising my monthly bill. I later found out that there were were better discounts with no contracts. Now I'm only paying a fixed $92 dollars a month for cable and internet
John Hollaway
John Hollaway
Read More
Without warning from the provider, I get a bill thats $30 more expensive than the last month. I had a word with the customer service about the constant drop outs My friend told me about your website Theme Scene and now im getting wifi for $29 per month
Marie Williams
Marie Williams
Read More
If I called you earlier I would have saved myself 10 months of grief with my previous provider. Thank you

Leave a Comment

Discover the cheapest internet & Cable deals in your area

Fill the form below: