Mint Mobile Review – Is It Worth It in 2024

Wondering if Mint Mobile is any good? do they have a good service this is worth switching to? 

We answer all these questions and more in our review.

The American Customer Satisfaction Index recently indicated the number of cell phone customers who want to cut down on their monthly bills.

Most of these customers are turning to the services like Mint Mobile because of the price.

The smaller providers account for a small market share but are still being preferred for affordable mobile phone services.

More prominent players in the Cell Phone and Internet industry have the most extensive coverage, but surprisingly, their plans and costs are not at the customers’ best interest.

So, if you have been using one of these big telco companies and recently felt the urge to look for a better alternative.

What is Mint Mobile

Mint Mobile is formally known as Mint SIM.

It’s a cell phone carrier that offers affordable wireless plans to its customers.

The plans currently start from as low as $15 per month.

Ryan Reynolds, the new majority owner, says that the company is making wireless mobile services affordable at a time when the average American cost per month for similar services is $65 per month.

The owner feels so confident with the company and agrees that they will continue to offer affordable wireless services to Americans from anywhere in the country.

Mint Mobile Coverage

Mint Mobile has good coverage because they use the T-Mobile Network. T-Mobile has about 94% coverage in the country.

This is good for the customers because T-Mobile ensures Mint Mobile has the broadest coverage among the competitors. The chances are that Mint Mobile is available to you.

Pros

• Affordable wireless plans that don’t overcharge
• Unlimited data caps
• Reliable coverage in many areas
• Relatively better customer service
• Good trial plans
• Quick download speeds
• Makes tethering easy
• Mint Mobile is easy to activate and start using

Cons

• No family plan packages
• Deprioritization

Mint Mobile Prices and Plans

What makes the Mint Plans unique is the options for long term commitments.

They recently upped their data allotment and price hikes for the 3-Month and 6-Month subscribers.

Although there were those changes, the value for your money remains the same.

Mint has plans with 3GB, 8GB, and 12GB buckets of LTE data since 2019.

The Talk and Texts are always unlimited with any of the plans.

The more you pick, the more you’ll save.

If you carefully observe Mint pricing criteria, it’s easy to realize that it’s very complicated.

The first thing to notice is that the company’s 3-Month introductory offer guarantees the same rates as the 12-Month subscriptions for $15 for the 3GB, $20 for the 8GB, and $25 for the 12GB.

This is the promotional rate, which is likely to change with time. When the time to renew comes, you will definitely not like the fact that you will be asked to pay more for the same features and data.

The bill is going to jump upwards considerably if you are going to renew the three months plan.

Check the table below for what to expect when you’re renewing.

If you want to renew the contract after expiration, you will be required to pay an extra $30, $45, or $60 upfront for the 3, 6, and 12 months respectively. Even if you want to buy six months upfront, you will still have to pay an extra $5 or $10.

The only method you can use to continue paying the same price is to sign for a 12-Month Commitment.

In case you surpass your monthly data plan, the company will throttle your data at 2 GB speeds.

You can always go for more data through texting ”UPDATA to 6700 or through Mint’s website if you like.

New customers need to test the company’s services before considering higher plans, and with that said, it’s important to choose the three-month package.

The Mint prices are relatively low compared to other providers.

Do they Have Contracts

Mint Mobile doesn’t require the customers to sign any contract for their services.

What you should do is to pay a onetime fee for the plan you choose for three, six, or 12 months.

What we liked About Mint Mobile

As Explained earlier, the Mint mobile offers three data plans, and all of them are prepaid unlimited wireless plans.

This means you will pay for the texts, talk, and data three months in advance.

This is one thing that leaves many people wondering whether Mint Mobile has anything better to offer.

Yes, I have personally liked a couple of things about Mint Mobile.

Affordable Data plans

One reason why I decided to talk about Mint Mobile is because of the company’s claim that they offer affordable Wireless plans.

Many people are on the internet trying to understand these claims and whether that is true and reliable or not.

You can pay as little as $15 for unlimited data, which is great value!

With some carriers, the data speed can be slowed, and your coverage might be fast.

But with Mint Mobile, that is not the case. Their unlimited data is a super solid deal.

It’s essential also to check how Mint Mobile compares to other wireless service providers before you decide.

Unlimited plans

Let’s start with the most obvious and significant factor for the majority of the users.

Mint is one of a kind offering unlimited Texts, Talk, and data for users from all over the country.

People can choose Mint Mobile small, Mint Mobile Medium, and Mint Mobile large where all the data and calls are unlimited.

Most people are left wondering that if it’s all unlimited data, why it matters to what plan.

One primary reason to choose between these three plans is the data speed and a few other features.

Down load and Upload

Every plan has a different download and upload speed, which is why the three plans’ price varies greatly.

After passing a the limit its capped from 4G speeds to 3G data speeds.

The bigger the plan you choose, the faster the speeds and the better the reliability.

Luckily, it’s a $5 difference between each of the data plans. This means that it will only cost you about $25 a month for 12GB high-speed data.

This is for people that love online games and streaming.

For people that use data occasionally to check on Instagram or FB or on your Skype, you may not have to worry so much about 4G speeds.

Seven-day money-back guarantee

The company offers you a 7-day money-back guarantee.

This is the time you should test their services and make up your mind if you really want to continue or not.

In case you are not satisfied with the services, you will get a full refund minus the shipping and handling fees within 7 days.

How to make a decision between the Mint Mobile plans?

I have specified that the main thing that makes the difference in these plans is the download speeds.

This means that to choose between them, you first have to decide on your specific data needs. So how much data do you need in a month?

Is speed important to you? All these questions should have a definite answer before you make a decision.

We have talked about GBs, and you are probably wondering what the heck does this mean.

For every hour of streaming HD movies on Netflix or Youtube, you are likely to use about 1GB of data.

To better understand this, let me share my data usage with you.

• Current Period Data: 120GB
• Current Period Roaming: 1.9GB
• On specific Applications:
• Overcast: 12.7 GB
• System services: 7.9GB
• Whatsapp: 3GB
• Google: 15.3GB

Upon checking this monthly use, it’s easy to notice that I can surpass even the most extensive data plan from Mint Mobile monthly.

If you are that kind of a user and like streaming and downloading Podcasts, you will have to go for the largest Mint Mobile data plan for high 4G speeds.

What We didn’t like about Mint Mobile

Lack of Family Plans

Unlike some competitors that offer family plans, Mint Mobile doesn’t currently offer such services.

But at least this is not a significant blow because the monthly price for unlimited data is meager.

But I personally think it would be better if the company offered Family plans. For people that want to get a family plan, it would be better to look for other providers.

Deprioritization

You can be all happy with the current cheap data plans from Mint Mobile but be sure your data might suddenly be slowed down due to Deprioritization.

Here is how Deprioritization works; Mint Mobile uses T-Mobile for coverage and high data speed, but T-Mobile tends to prioritize its own customers.

This means there is the likelihood you are going to experience slow internet at some point.

I mean, you the Mint user, and a friend who is a T-Mobile user are not likely to get the same download speeds all the time.

How to cancel Mint Mobile Plans

If you aren’t satisfied with Mint Mobile services or feel like you don’t have to continue paying for the services, you can cancel it. The best way to cancel the service is to call the customer support.

Give all the reasons why you want to cancel the service, and they will be more than happy to help you along the way.

To manage your account, you can log in to the Mint Mobile website and now to your account.

What special features does Mint Mobile offer?

If you have been considering trying the Mint Mobile services, it should lighten you to know there are unique features that set aside this company from its competitors.

Here are all the unique features that you can only get with Mint Mobile;

Add LTE data allotment

I know when we are counting Mint benefits; most people skip the fact that you can add LTE data when approaching the cap.

You can pick an extra 1GB for $10 or another 3GB for $20. This is good news for people that know they can easily surpass their monthly data caps.

International roaming data

This is for people that are travelling to another country. If so, you are likely to get international roaming data at the same prices.

Calls to Canada and Mexico are also free. I think this is a benefit that we have all underrated for a long time.

What You Get With Mint Mobile Hotspot

Even though you will pay an extra cost for the Mobile Hotspot, this company offers this privilege for free.

I have heard many people praising this feature and saying it’s not shared with the competitors.

What do Customers say about Mint Mobile?

To rule out whether Mint Mobile is the right service for you or not, we certainly have to check the reviews and user comments from previous and current Mint Mobile users.

Over the years, Mint has attracted some favorable feedback for its inexpensive rates and ease of use.

Many people have confirmed the fact that Mint Mobile is the only company offering the most affordable wireless services out there.

Users also think that slower speeds on average for Mint are the concern compared to some of its competitors, such as T-Mobile.

Other people say that the fact that Mint Mobile has collaborated with T-Mobile to provide a larger coverage, the issue of reprioritization is common and significantly affects their experience with Mint Mobile.

Although there’s a significant number of people concerned about Mint speeds.

Some of them claim they tend to reach the Mint maximum speeds from time to time.

This means that some of them don’t really care about some slight changes in price.

The issue of slower speeds happens when the internet is congested.

Mint Customer support review

It’s very uncommon for Internet service companies and wireless service providers to get good customer support reviews.

Mint Mobile is one of these companies that has seen many people complaining about the quality of services they get from the company.

Most of them claim that it takes too long to reach a customer service person who can help you with any issue.

When it comes to bills, the company also doesn’t care much about helping people deal with their billing issues.

Compared to the Google FI network, Mint Mobile has relatively unresponsive customer service.

The lack of a Brick and Mortar presence is another factor customers are not happy about. The Mint customers also claim that they have fewer resources at their disposal to help them out.

Is Mint Mobile any good?

Mint mobile is relatively better than most competitors. The company offers unlimited data on calls and talk. Internet data is also high, and no one complains about the price.

The data speed and coverage are also top-notch, but then you will not love the fact that the Mint Customer support will not be there to help you along. If speed, consistency, and reliability matter to you, Mint Mobile is a good choice.

The only problem is that they throttle speeds. Another thing is that the prices are likely to skyrocket when you’re renewing the contract. Here are a few reasons why I think mint Mobile is right for you;

All the Mint plans available are reasonable and include unlimited data.

The differences between these are the data caps and prices. The higher the tier you pick, the higher the data caps. Even after exhausting your data, you can still buy more data but probably at a higher cost.

Coverage-Mint Mobile has the best coverage because they use T-Mobile Network to offer super-fast data and still a larger coverage. So, I haven’t found anything to worry about when it comes to coverage.

Overall-Mint is an excellent wireless service provider offering value for your money. You don’t have to worry about the price of the introductory part. But when renewing plans, you should be ready to pay more. Keep in mind your speeds might be slower when traffic congestion occurs.

Mint Mobile, Should you use it?

Yes, I have shared all the information above about Mint Mobile, and it’s easy to realize that it’s a good alternative to some of the market’s major competitors.

It will work with minimal issues on the phone, especially if it supports T-Mobile networks. Most people will be very okay with the 3GB and 8GB plans but if you want seamless download and Uploads, choose the 12GB plan.

It offers you affordable prepaid services to use.

Mint Mobile is one of the most effective prepaid services out there.

The idea of paying for months of service upfront is a unique concept that many competitors have not implemented. I also specifically love the expansive phone support and solid download speeds.

What Phones can you use well with Mint Mobile?

The fact that Mint Mobile operates on the T-Mobile network, you will have to choose a GSM-Based phone if you really want to use it.

Unlocked Phones are also geared for GSM mobile, such as T-Mobile and AT&T, rather than CDMA-based networks.

Some of the phones that can work on the two, but few others will have to be on the other network. Here are some of the phones you can use with Mint Mobile.

• iPhone 11pro max, iPhone XS Max, iPhone X
• Galaxy S10+, Galaxy Note 10+
• Google Pixel 4XL and Pixel 4

Mint Mobile final verdict

Like we have already established above, Mint mobile is one of its kind.

It offers affordable and super-fast download speeds and unlimited talk and calls. But I haven’t liked the fact that Mint Mobile offers lower data caps.

So, if you are a serious internet user, you may find yourself spending more than you anticipated.

Mint Mobile FAQs

What carrier does Mint Mobile use?

Mint Mobile works on the GSM network that is used by AT&T and T-Mobile. This means that you should always make sure your new Mobile device is GSM, AT&T, and T-Mobile compatible.

It’s also important to note that Mint doesn’t run its own network. It licenses the ability to use the T-Mobiles coverage, which is known as MVNO.

Why is Mint Mobile so Cheap?

Mint Mobile is cheap because it keeps its overhead to a minimum. This is what ensures that your savings are at a maximum. You also don’t need to change phones because your current mobile will work just fine.

However, to be sure, check the Mint Mobile coverage map and the current phone’s compatibility on the Mint Mobile website.

Is Mint Mobile better than Cricket?

It’s tough to recommend one of these mobiles definitely because they are all good.

But if you want your whole family to be connected, Cricket is the best value. But for price-conscious people, Mint Mobile is better than Cricket.

Does Mint Mobile have good coverage?

Yes, Mint Mobile has good coverage because T-Mobile’s network has a comprehensive coverage map.

It’s clear that Mint uses T-Mobile’s network to provide the data and coverage. Luckily, T-Mobile has broad coverage. As a matter of fact, T-Mobile covers about 94% of the country.

Why is Mint mobile so slow?

Two major issues can cause slow data with Mint Mobile. Many of the older phones unlocked do not support the newer T-Mobile bands.

Another reason is that the entire bay area has strong LTE coverage, and for that reason, your phone only sees the Edge.