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Mediacom Business Internet Review

Mediacom Business Internet Review – Must Read For Small Businesses

Businesses of all sizes are in constant search for affordable and high-speed Internet for their business needs. For that reason we are reviewing Mediacom business internet plans, there’s a need to get access to all the information about the available options in your area.

Mediacom being one of the popular Business Internet service providers in the U.S., offers plans on T.V., phone, and business Internet that you should have a look at. Their cable modem-based Internet speed varies from 1,000 Mbps to 10, 000Mbps. I think this is enough internet speed for businesses of all sizes and internet needs.

Before you jump into making the decision to go with with Mediacom’s business internet plans, the wisest thing to do is better understand their Internet speeds, the plans, and prices, how reliable their customer service is, and, most importantly, their pros and cons.

By the end of this review of Mediacom’s business internet you should have a clearer idea if they are the best ISP to go with, lets find out.

Mediacom Business Summery

This company’s popularity comes from the sense that its high-speed Internet ranges from 60Mbps to 1000Mbps. Although your business internet needs will change over time, there is a lesser chance you will need Internet speeds of up to 1,000Mbps for downloads.

This is specifically because even 100Mbps is enough for video conferencing and video streaming. Before we continue with the review, it’s important to note that Mediacom ranks far below the average in surveys. Surveys from the American Customer Satisfaction Index and J.D. Power ranks Mediacom far below the average ISP in terms of internet provision and customer care.

Among many reasons why Mediacom ranks that low is the billing issues and Internet unreliability. As a matter of fact, many users claim that this company faces frequent outages, which greatly affects their business operations. The good news is that the company offers a 90-day money-back guarantee in case you feel their Internet is unreliable or it’s not the right fit for your business Internet needs.

Mediacom High-speed Plans

The prices and speed of Mediacom plans will vary greatly depending on where you stay. Though, Mediacom offers affordable High-speed internet. Their internet plans are adequate for all forms of users. For small Businesses, Mediacom Internet plans may serve as the most affordable and dependable options.

Their different plan speed varies from 60Mbps to 1,000Mbps for small Businesses. When you are starting, it’s a good thing to choose the base plan of 60Mbps, 100Mbps, 200Mbps, 500Mbps, or 1,000Mbps. The best part of it is that the prices of these plans increase by about $10 per tier.

Money-Back Guarantee

Unlike most Business ISPs out there, Mediacom offers a 90-day Money Back Guarantee. This is for businesses that experience any type of grievances within that time frame. In case of such a thing, you can choose to cancel the service without any penalty.

Mediacom Internet speeds and Data

With Mediacom Internet services, you should be ready for warp speed. Their speed goes all the way to 1Gbps, which is ideal for all types of business. Although internet speed is important, it’s just like age, it’s a number, and sometimes these ISPs may fail to offer the speed you pay for.

If all goes well, then 100Mbps should be enough for businesses even when Video conferencing and video streaming are needed. According to Measuring Broadband America, Mediacom offers internet speed, which is about 61% of the advertised speed and 95% of their panelists. This means that sometimes you may experience Internet speeds of up to 100% of what you pay for and other times 60% of the speed you pay for.

Mediacom Data Caps

Internet has evolved to be a necessity in American society. This is an indication that almost all families today rely on Internet for their home businesses and other needs. Businesses also want to contract with an ISP with the best plans and affordable prices.

With such demands in the market, it’s not advisable to go for ISP with low data caps. Unfortunately, Mediacom has data caps that I don’t find appealing. For the Internet 60 plan, the data cap is 400GB, and 1TB, 2TB, 4TB respectively for the subsequent tiers.

What this shows is that you will eventually have to pay $10 for every 50GB after exceeding your data limits. If your business uses an additional 51GB in a month, you will have to add $20.

That’s the reason why I recommend looking for alternative ISP if your business Internet needs outweigh the ones listed here.

Mediacom Business Prices and Internet plans

It’s easy to notice that Mediacom prices look very shiny. Though, that is not a guarantee of high-speed Internet and reliability. For that reason, there’s a need to delve deeper for better decision making.

Mediacom offers high-speed Internet in all their plans. This is ideal for all the businesses out there. As a matter of fact, you can choose 60Mbps if you are running on a budget or a 200Mbps plan for all your needs especially when the business relies heavily on the Internet. For super speed internet and increased business productivity, choose the 1Gbps plan.

Mediacom Business Internet Prices and Plans

Mediacom Data Plan Speed Data Cap price
Internet 60 60Mbps 400GB $39.99
Internet 100 100Mbps 1TB $49.99
Internet 200 200Mbps 2TB $59.99
Internet 500 500Mbps 4TB $69.99
1Gig 1000Mbps 6TB $79.99

It’s important to note that all the plans above come with a Caveat. This means that the prices will be revised after one year. They may raise the cost by $30 every year until you start paying the standard rate. For the first two plans, they will raise the price to the standard rate after one year.

This is not news in the Internet world. Most ISPs will do the same to each of their customers after one year or two. The reason you get to know about these details from Mediacom is that they are more transparent.
Just because this is a common practice doesn’t justify Mediacom to follow. Such additional costs are inconvenient to the customers and only tend to increase the monthly rates.

Best Medicom Internet Plan

For small businesses, I recommend choosing Internet 100 with Internet download speeds of 100Mbps. This is the lowest priced package that a business can benefit from. The upload speeds are also amazingly good, with speeds of up to 10Mbps. The data cap doubles after a short period of time to 1000GB from 400GB.

Mediacom Bundle package

Mediacom offers fast download speeds, Family T.V. with more than 170 HD channels, and Digital Phone service. With their Bundle package, you get 90-Day Satisfaction Guarantee and world Talk 30. Their Bundle package starts from $49.99 per month to $109.99 per month with varying features, including Unlimited Calls in the U.S. and U.S. territories, T.V., and high-speed internet access.

The best Mediacom speed package

For businesses with growing internet needs, it’s important to go for the 1Gig package. It’s also great for home-based businesses because the speed is high, and the data cap is high as well. Furthermore, it’s perfect for companies that want to provide free wifi to all their employees and customers.

Mediacom customer reviews

To give you a detailed review and help you make an informed decision about your Business Internet Service provider, I spared enough time to check what some of Mediacom’s prior and current customers are saying.

In one of the review sites, one customer said that Mediacom uses outdated cable network. He adds that the company doesn’t blend well with the technology changes in the market. According to him, this is specifically the reason why they have been offering unreliable services to their customers.

Another person said that his business has been using Mediacom internet for years now, and he hasn’t experienced any major issues with the network. Though, he advises that Mediacom should adopt some changes to offer better services.

Aside from the complaints, a noticeable number of current and prior users agree that Mediacom offers affordable high-speed Internet, which is useful for businesses of all sizes.

Mediacom pros

  • Offers High-speed Internet
  • Affordable Internet
  • Reliable Internet for small businesses and startups
  • No contracts
  • Reliable customer care

Mediacom cons

  • Extra fees
  • Small data caps for most of their data plans

Mediacom Availability

Mediacom offers their business Internet services to businesses established in 22 states. These include California, Florida, Missouri, Michigan, Kentucky, Kansas, Delaware, Alabama, and many others. It’s important to check on their website to see whether your area is covered.

Mediacom Contracts, equipment, and fees

It may be hard for you to point out all the hidden charges when contracting with Mediacom. As a matter of fact, the company’s contract is coupled with hidden prices. These charges are also piled month to month, which may mean you will end up paying for more than what is advertised. In case you want to cancel the contract, the company also asks for seven days’ notice.

Mediacom service fees

Before the connection is set, you will have to pay $99 for the installation. Though, if you sign up online, this price is waived. Users also pay one-time activation fees of $10. I find this fee to be higher than normal, and there are no noticeable benefits from it.

The good news is that you will not have to pay any fees for early termination of their contact. For the modems from Mediacom, every user will pay $11.50 every month. The best thing to do to avoid the equipment fees is to buy your own equipment. It’s also important to choose self-installation to avoid installation fees and other fees.

How good is Mediacom for your Business?

From the information shared above, it’s important to note that Mediacom is not a good enough ISP for big or growing businesses with a high internet need. If you must settle with Mediacom, make sure your needs don’t exceed the data plan you choose otherwise, you will be required to pay an extra amount of money every month.

Mediacom Business Internet FAQs

Is Mediacom a good Internet Provider?

This depends on your specific Business Internet needs. If you are sure your business Internet needs won’t exceed the data caps, then this ISP is the best for you. For Businesses with varying Internet needs, I wouldn’t advise choosing Mediacom unless you can cater for the extra fees whenever exceed the data caps.

The internet speed is reliable, but be warned that Mediacom doesn’t offer 100% of what they promise. There are also claims that Mediacom data is unreliable because of constant outages and data caps. Weigh your business needs before you can consider Mediacom as your ISP.

Why is Mediacom Internet slow?

Mediacom Internet plans are the fastest around. As a matter of fact, Mediacom offers Internet speeds of Up to 1000Mbps for your business. As stated earlier, the company may not offer 100% of what they promise. In case your business needs constant collaboration through Videoconferencing or any other form of business activity that relies on seamless internet flow, then Mediacom is the best option for you.

Why is Mediacom so expensive?

Mediacom Internet is expensive, I can agree with you, but their Internet speed is commendable. It’s a good guess if you assume Mediacom internet is expensive because of their high-speeds. But there are a couple of Mediacom Internet deals you can utilize to benefit from low prices. Though, the company pushes their prices up after the first year until you start paying for the standard rates.

Does Mediacom have a Mobile app?

Definitely, yes, they have a mobile app that gives you greater control over your usage and bills.

What is Mediacom’s speed Boost?

Previously, Mediacom offered two base plans, which were 60Mbps and 100Mbps, and you only had the option to add speed boosts during checkouts. Today, the company refers to any speed tier as a speed boost.


Mediacom business internet options are a good and reliable Internet service provider for small businesses with low internet usages per month. This is definitely because the company offers data caps that limit the data usage after reaching the limit. I hope the review above gives you all the information you need to make a good decision regarding your ISP for maximum productivity.

Jill Burns
Jill Burns
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My internet and cable provider that shall not be named was raising my monthly bill. I later found out that there were were better discounts with no contracts. Now I'm only paying a fixed $92 dollars a month for cable and internet
John Hollaway
John Hollaway
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Without warning from the provider, I get a bill thats $30 more expensive than the last month. I had a word with the customer service about the constant drop outs My friend told me about your website Theme Scene and now im getting wifi for $29 per month
Marie Williams
Marie Williams
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If I called you earlier I would have saved myself 10 months of grief with my previous provider. Thank you

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