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Best Small Business Internet Providers – Updated Guide 2021

I clearly understand the hustle of starting a business and this is why American businesses require nothing less than the best small business internet providers of 2021 especially in the wake of so many financial struggles.

It’s an exhilarating experience to put up all the resources, both human and financial. In most cases, people have the perception that starting a business is the hardest part. Unfortunately, this is true, and there are common problems that people face along the process.

Some of these problems include lack of money, improper business planning, poor marketing strategies, and stiff competitions from already established Business in your niche.

Congratulations for overcoming all these problems and establishing your Business. I am pretty sure that you understand all the benefits that a super-fast and reliable internet connection can bring to your freshly started Business.

One thing I know for sure is that finding the right business internet provider for your Business is a complicated affair. Researching the market for such providers is difficult, and you may end up landing a scam provider or a provider that will not offer you precisely what you want. The reason for this is because there are so many fake reviews on the Internet today.

Though investing enough time to check each of the potential business internet providers is a crucial part of your Business. It doesn’t matter whether you run a tech startup or an eCommerce business; you will probably rely heavily on the Internet to get the tasks completed.

For small businesses in the US, getting an unreliable internet provider is not just a cause of money misuse and nuisance but also draws a clear line between optimal utilization of resources for productivity and a source of loses.

Let’s face reality; the US market is flocking with a handful of internet providers who claim to offer reliable Business Internet access. Although this is true with most of these providers, the internet speed, reliability, price and discounts vary significantly from one provider to the other. Consequently, I have included all the tips to consider when selecting an internet provider, reviewed some of the top-notch business Internet providers in the US and acclaimed main recommendations for your startup business.

Connection options available to your business

Before we delve deeper into the topic of the day, I would like to walk you through a list of the connection options that your small Business has. The type of connection you can pick from the list is dependent on your business location, and budget.

Digital Subscriber Line (DSL)

DSL is one of the internet connection options you have for your Business. This was considered as a prime improvement on the dial-up and many business owners are going for it as an option. One major challenge is that DSL uses traditional telephone lines which mean that the optimal distance from the ISP’s exchange and your Business is going to affect internet speed and reliability. Though, it’s a cheap alternative for startups with few employees.


Fiber-optic Internet is one of the most popular internet connection options for businesses today. It transmits internet signals as pulses of light through microscopic glass and plastic strands. It’s perfect for companies that have many employees. It provides fast download and upload speeds for your Business, but it’s an expensive alternative. One of its major drawbacks is limited connections. What this means is that you are not likely to benefit from Fiber-Optic internet if you don’t live in areas where the connections are available.

Satellite internet connections

For businesses set up in remote areas, having satellite internet is the best because it doesn’t rely on cables for transmission or closeness to the ISP for download and upload speeds. The main challenge is that the Satellite internet connection is affected by the weather and the presence of trees and buildings. It’s also more expensive than some other internet options, but the good thing is its available wherever there’s the sky.


Data, in this case, is transmitted in Coax cable TV lines. These coax cable TV lines are almost everywhere in the US. Though the cable internet connection has faced a lot of downslides recently, and if many businesses and homes are online at the same time, the speed and dependability of this type of connection are affected dramatically.

Reasons why High-speed Internet is crucial for Business

Internet is now a crucial part of every business out there. If you want to make sure your Business runs smoothly, then there’s no better way to do that than investing in high speed and high-reliability Internet connection. Here are some reasons why good Internet is vital for your Business.

  • An increased productivity-One major determinant of profits in a business is the maximum utilization of all the resources at the disposal. When a business has high speed and reliable Internet, human resources are utilized to the maximum, which leads to bigger profits.
  • The increased speed-The main benefit of having Fiber Internet is increased speed which is vital in the operation of every Business. The employees should not be spending hours online, downloading and uploading documents.
  • Peace of Mind-When the Internet is a stable, reliable and high speed, there’s some peace of mind. Everyone will be confident that all the daily operations will be completed without any issues.
  • Improved security-Internet security is vital to the operations of every Business. We all know that cybercrimes have skyrocketed in the near past and we expect so much from these criminals in future. For that reason, getting reliable and high-speed internet helps secure your business information.

Choosing Business Internet Providers

Internet access is a vital source of productivity and additional capabilities such as Co-working and sharing information with your employees or workmates. Although choosing ISP for your home and personal internet needs is easy, business owners have to factor in a lot more energy and time.

The tips below help you shorten the time and hustle of looking for a new Business Internet provider. It doesn’t matter whether you are upgrading your existing office or setting up a whole new Office for your startup. It’s essential to consider the below things when selecting an Internet service provider for your Business.

internet service for small business owners


One major threat to any business is hacking or interference with the business website and cloud storages which is very easy today. For business owners going for Wireless Internet, securing your Internet at your company is very necessary.

The fact is every Business has some private information such as passwords, confidential Business affairs and privileged information that should be safeguarded. If serious measures are not in place to encrypt the wireless connection, people can easily access your Internet even without permission.

This calls for serious measures of encrypting your wireless Internet for both security and monitoring online activities. The internet provider should advise you accordingly on matters security and help secure your wireless connection.

Type of Connection

Now you know it’s very necessary to protect your company’s confidential and privileged documents. With that in mind, you now want to choose the type of connection that enhances security and several other functionalities.

With the connection type, you have two major options which are standard and high availability service. The high availability connection is also known as High speed or Broadband service. It typically refers to DSL and cables. It’s reliable for business owners looking for high internet speeds.

On the other hand, standard connections offer low-quality service and have issues with reliability. In most cases, this is a cheap alternative that you can go for.

If you have a business that depends highly on internet reliability and has a large number of human resources, you should consider High availability Internet. This provides a service that allows approximate of two hours of downtime a year or an uptime that exceeds 99.99%.

Some examples of High availability connections include Fiber Optic connections and T1s. The Fiber Optic option is regarded as Ethernet or Metro E in several markets. When choosing the type of connection, it’s wise to take note of the Service Level Agreement option.

Business Dependence on Internet

Connection types of Internet set the question of how dependent is your Business on the Internet. If your Business cannot risk any form of downtime during the operations, then it’s advisable to choose Ethernet OR Metro E. It’s also imperative to ask your ISP about the reliability of their Internet service before you settle for any agreement.

Bundled Phone

Getting Internet and mobile phone services from the same ISP is the best thing that can ever happen to your startup. No one wants to spend money or the Internet and later pay another bill on Bundle phone. So, when you are searching for an Internet Bundle for your Business, consider whether they are offering a bundle phone and whether the bills are affordable at the end of the month.


Your startup needs Internet faxing. This is the ability to send and receive fax via your Internet connection. When shopping for ISP, it’s always wise to check for Fax capability. Make sure the ISP Company offers the ability to connect the Fax machine to the Internet and use it for sending and receiving the fax.

Customer Support

Consider your monthly billing questions, service issues or the fact that you may need technical support at a point in the month. Maybe you need upgrade inquiries or product add-ons or any other questions you want to ask your ISP. If their customer service is not very responsive, then I can promise frustrations here.

I also advise going for medium-sized carriers that offer reliable Internet for Businesses. Reason being a large carrier can keep you waiting on their automated phone menu for a long time. They may also place you on a lengthy hold or even send you to contracted employees out of the US or your state.

Medium-sized but efficient carriers will be struggling to beat the competition a reason why they will always answer your calls and try to solve the issue at hand fast enough. They actually offer 24/7 in house customer support and rapid response in case of any tech issue with your Internet.


This is another deciding factor that is very important. You need an internet connection with reliable speed for your specific business needs. Before choosing a certain ISP, it’s a must to ensure that they have sufficient speed not to disrupt daily usages even when the demand at that specific time is high.

Although demand depends on the specific needs of the company, to some, it’s the most significant determinant of productivity and maximum utilization of human resources. Some customers want the fastest Internet they can get in the area. If you are one of them, then you have options for Fiber optic cables.

The speed of the connection you will get depends highly on the location and what you are getting as a consumer. In such a case, you will be considering Bandwidth which is simply the volume of information per unit of time that can be sustained by the transmission media.

Fiber connections, for example, offer speeds of up to 100Mbps but mostly in towns and urban areas. Those in the rural areas will get chances of a 6 Mbps DSL connections. If you are establishing your Business in remote areas, you may end up settling for satellite internet which is slower but reliable in these areas.


As much as you are concerned about the speed of your internet connection, it’s equally imperative to talk about the monthly costs of the plan. The ISP you choose will not make sense to you if you pay thousands of dollars every month for Internet bills only.

Understand that big and already established businesses with higher internet demands will not care to pay $1000 every month for Internet but in the case of a startup, this doesn’t make any sense. Take your time to compare internet plans. As much as the monthly cost of your internet connection is important, don’t compromise on reliability and speed to save on costs.


Most Internet service providers will offer you some internet equipment at a cost. So, unless you have your own router, be ready to rent it out from your ISP and pay for it every month. Despite the fact that this is a viable option for your Business, it’s actually important to own your personal Internet equipment. This helps you save significantly every month.


Lastly, here is another critical factor to consider when shopping for a reliable ISP for your Business, whether small or medium-sized. As I explained above, some business needs a constant connection. Their business needs cannot digest the news of 1-2 hours downtime in a single day. If this defines your Business, then you need to secure some level of redundancy.

In case you were wondering what redundancy is, it is the failover Internet connection that switches to offer reliability in case your main Internet connection has gone down. It’s essential when you have settled for standard Internet service. Though, it’s also important to consider redundancy even if you settled with a High Availability Internet connection.

Small Business Internet providers Review

We had previously stated that the internet service provider you go for depends on where your Business is established. The other factor is how you will be using the Internet and your overall Business Internet needs. Because of some issues such as regional monopolies and natural topography events, big and medium-sized ISPs are not available everywhere in the country. For that reason, I have reviewed major ISPs in the US, their availability, Pricing and monthly data plans.

cheapest business internet

Hughesnet Business Internet

Hughesnet is a popular ISP that tops the list for their wide range of internet options for small and medium businesses and the way their customer care interacts with the customers.

Hughesnet availability

You may want to know whether you can get Internet services from AT&T from your local area for your Business. Hughesnet offers Internet services to many states in the US. For businesses established in California, New York and Texas, Hughesnet is a great option.

Hughesnet Internet Plans and prices

  • 10GB at $49.99per month and speeds of up to 25Mbps.
  • 20GB at a monthly cost of $59.99 and download speeds of 25Mbps
  • 30GB at Internet speeds of 25Mbps at a cost of $89.99 per month.
  • 50GB with download speeds of 25Mbps at a cost of $139.99 per month.

Hughesnet pros

  • Good value
  • No contract required
  • Unlimited data usage and offers cloud storage for your Business
  • Free Internet security software
  • Free self-installation for DSL plans.

Hughesnet cons

  • Limited Fiber availability
  • Expensive Fiber options.


Comcast is an ISP that offers a variety of business plans at affordable prices. You can actually get high-speed cable internet at budget-friendly monthly rates. Additionally, Comcast ranks among the most reliable ISPs in the US. This is an indication that you will get the level of reliability and internet speeds you pay for.

Comcast Internet Business plans and Pricing

  • Starter Internet at $69.95 and speeds of 5Mbps
  • Business Internet 75 at the cost of $149.95 and speeds of 15Mbps
  • Business Internet 150 from $249 and upload speeds of up to 20Mbps
  • Business Internet 300 at the cost of $349.95 and upload speeds of up to 25Mbps.

Comcast pros

  • 24/7 customer support
  • Wi-Fi services included
  • Free installation
  • 30 days trial
  • Good upload and download speeds
  • No data caps
  • No throating

Comcast cons

  • Limited Fiber availability.

Mediacom Business Internet

This company boasts of high speed and reliable business Internet plans at affordable prices. The Internet speeds range from 60Mbps to 1,000 Mbps. With such choices, every Business has a chance to choose the internet bundle that matches their specific needs. However, it’s important to note that Mediacom prices are relatively higher. This is because their only competitor Max Internet speeds are lower.

Mediacom small Business Internet plans and Pricing

  • Business Internet with download and upload speeds of 60Mbps and 5Mbps respectively at a price of $129.95
  • Business Internet with download and upload speeds of 100Mbps and 10Mbps respectively at the cost of $169.95
  • Business Internet with download and upload speeds of up to 300Mbps and 20Mbps respectively
  • Business Internet with download and upload speeds of up to 1Gbps and 30Mbps respectively at $329.95.

Mediacom pros

  • Wide range of internet options
  • High-speed Internet
  • 24/7 local support
  • No data caps

Mediacom cons

  • Three year agreement
  • Higher prices than the competitors
  • No national wide coverage.

Spectrum Business Internet

Spectrum is another ISP that offers the fastest cable Internet service for the Business. A report released by FCC concludes that Spectrum download and upload speeds are higher than those of Comcast and Cox and its reliability is high.

Spectrum data plans and Pricing

  • Spectrum Internet up to 100Mbps at the cost of $59.99
  • Spectrum Internet up to 200 Mbps download speed and 10Mbps upload speeds at $59.99
  • Spectrum Internet Ultra with up to 300Mbps and 20Mbps download and upload speeds respectively at $109.99. Spectrum Internet up to 100Mbps at the cost of $59.99
  • Spectrum Internet Gig with 940 and 35Mbps download and upload speeds respectively at a price of $249.99 per month.

Spectrum pros

  • Good internet speeds
  • High reliability
  • Wider coverage
  • No contract
  • No data caps

Spectrum cons

  • Slow upload speeds
  • Poor customer service

RCN Business Internet

The upload speeds for RCN internet are reasonable, ranging from 2Mbps to 15Mbps. This is dependent on the package you choose. Internet users claim that RCN offers good download speeds and reliability for any specific internet need.

RCN internet plans and Pricing

  • 50Mbps Internet at $34.99 per month for 12 months
  • 250Mbps Internet at $44.99 per month for 12 months
  • 500Mbps Internet for $54.99 per month for 12 months
  • Gig Internet at 1000Mbps for $59.99 per month for 12 months.

RCN pros

  • High customer satisfaction
  • Good Pricing
  • High internet speeds
  • Good customer service

RCN cons

  • No national wide coverage

Viasat Business Internet

I have come across Viasat customer reviews saying that this is the most reliable ISP in the country. One of the customers reveals that he has been using the service for a decade and has not encountered any major issues. The customer service is always at your service, and the internet speeds are wonderful for both downloads and uploads.

Viasat pricing and internet plans

  • Unlimited 35 with 35Mbps upload speeds at $175 per month
  • Unlimited 60 for $300 with internet speeds of up to 60 upload
  • Unlimited 100 with internet speeds of up to 100Mbps upload at $500

Viasat pros

  • Good download and upload speeds
  • High reliability for small and medium-size Business
  • Good customer service
  • No data caps

Viasat cons

  • No national wide coverage
  • Relatively high priced plans

Frontier Business Internet

Frontier is known for its unlimited data philosophy and the fiber plans. The company has brought high-speed Internet to the people at affordable prices. For starting businesses, this is the company to offer you reliability and high-speed Internet.

Frontier Business plans and Pricing

  • Simply FiOS 50/50 with download speeds of up to 50Mbps at a price of $29.99
  • Simply FiOS 500/500 with download speeds of up to 500Mbps at $39.99 per month
  • Simply FiOS Gig service at $74.99 and speeds of up to 1000Mbps.

Frontier pros

  • High-speed Internet
  • Affordable plans
  • Great reliability
  • Unlimited data
  • No data caps

Frontier cons

  • Worst customer service

best business internet plans

Top 3 cheapest Business Internet providers

In case you don’t have enough time to shop around for cheap Internet providers for your Business, we have a list of the top best ISP that you can choose today without any hustle. The three ISP are vetted in terms of best price overall, best bundle saving and best price lock.

Xfinity Business

The first reason why I choose Xfinity is because of their national wide availability. Secondly, because of their reasonable Internet plan prices that cannot be found anywhere else in the US. It’s easy to find cheaper deals for your Business, but you should be sure they will be available and reliable in your local area. Talk about internet provision in the city down south or the Northwest.

The best plans to choose from this giant for your Business are the Performance pro and Gigabit plans. They offer adequate speeds at a very affordable price.

Xfinity plans and Pricing

  • Performance starter costs $50 every month with download speeds of up to 25Mbps
  • Performance data plans cost $55 per month with download speeds of 100Mbps
  • Performance pro costs $70 per month with the download speed of 200Mbps and data cap of 1TB
  • Gigabit plan costs $84.99 every month and has a download speed of 100Mbps and a data cap of 1TB
  • Gigabit pro costs $299.95 per month with download speeds of 200Mbps.

Another great advantage of Xfinity is that it offers a no-contract option for most of their cable Internet plans. Though, you will be required to pay more every month for slipping the contract.

Xfinity pros

  • No contract options
  • Affordable plans
  • High-speed options

Xfinity Cons

  • Unreliable customer service

AT&T Internet for Business

For a business that has various ISP services, AT&T is the best option. This ISP offers you DIRECTV channels and DSL or Fiber Internet Plans. One major reason I chose this company as the most cost-effective is the fact that your monthly Internet and TV costs can be lower than normal rates by 20%.

If your Business doesn’t need bundle services and you want to opt for the Internet only, you can get up to 100Mbps download speed at affordable rates. Other Internet plans and Pricing are:

AT&T Internet plans and Pricing

  • DIRECTV select all-included package + AT&T internet at the cost of 79.98
  • DIRECTV Entertainment all-included package + AT&T internet at the cost of 84.98
  • DIRECTV Choice All-Included package + AT&T internet at the cost of $89.98
  • U-verse U200 All-included + Internet 300 at a cost of $115
  • U-verse U450 All-Included +_ Internet 1000 at the cost of $190

AT&T pros

  • Wide range of plans available
  • Bundle saving of up to $20 every month

AT&T Cons

  • Limited availability.

CenturyLink Internet for Business

CenturyLink offers some competitive internet plans that you can go for today. Additionally, CenturyLink offers reasonable prices for Life Guarantee. The company actually states that your Life Guarantee will not expire. This is an indication that the plan prices you negotiate today are the same cost you will pay for good.

CenturyLink Internet Options and Pricing

  • Life 15Mbps at a price of $49 and a download speed of 15Mbps
  • Life 20Mbps at the cost of $49 and a download speed of 20Mbps.
  • Life 40Mbps at a price of $49 for 40Mbps download speed
  • Life 80 Mbps at the cost of $49 and a download speed of 80Mbps
  • Life 100Mbps at the cost of $49 and a download speed of 100Mbps
  • CenturyLink Fiber Internet at the cost of $65 and a download speed of 940 Mbps.

CenturyLink pros

  • Wide range of Business Internet options
  • Savings of up to 20$ every month
  • Life Guarantee promotion
  • A good process on Internet only

CenturyLink cons

  • Limited Fiber availability

Critical mistakes Business owners make when choosing business Internet providers

As explained above, there are many things to digest before selecting a business internet provider that will not frustrate you. Unlike domestic internet providers where speed and security are not a big concern, business owners should be specially careful. Here are some common mistakes that most small business owners make while choosing a reliable business internet provider for their needs.

bsuiness internet bundle with phone

Choosing the wrong plan

This is perhaps the biggest mistake that I see business owners and domestic internet buyers make. Most of them don’t accurately assess their business and home internet needs before going to the market for an internet provider. Consequently, they end up settling for a plan that either provides low internet speeds at a lower cost or the one providing unnecessary internet speeds for their Business.

Most business owners are forced to switch providers based on the prices without considering other dimensions of this plan such as internet speeds, security, data limits and other factors. To avoid this issue, always compare plans after assessing your specific internet needs.

Taking the price as the only factor to consider

For domestic internet users, price is vital, but for business owners, speed, security, dependability, and other factors are equally important. The issue here is that many business owners are motivated to go for the cheapest plans without considering the quality and speed of the Internet.

Verily, the prices of internet plans don’t guarantee quality. So, it’s important to consider speed and data limits for the plan you are choosing for your business needs. This is what determines the productivity of your human-resources and ultimately, profitability.

Choosing the wrong connection

There are chances that you can end up choosing the wrong type of connection. Understand that when your Business relies heavily on the Internet, the connection type is vital. You may end up losing a lot of money along the way if something goes wrong with the connection. You may be forced to freeze your business operations until the problem is rectified.

The main reason for this is that if you have a standard connection, the service provider will not consider the repairs and other issues as a priority. Therefore, you should consider high-priority networks. This way, the team will always respond fast in case of downtime.

Skipping provider reviews and reputation when researching

The fact is you are not the first business owner to use any specific internet provider and their plans. This indicates that these providers already have a bunch of reviews and testimonies from prior users. One mistake newbies make is to skip the reputation and review section.

Just remember that there are hundreds of business internet providers in the US. Consequently, the competition is high, which gives you a chance to switch providers in case any of them has a bad reputation. Check the reviews and user comments to understand some common problems you are likely to encounter if you contracted with that specific internet provider.

Not paying attention to customer support.

For any of your business operations, you want all third parties to be liable for their own mistakes and take swift action to correct that. How is that possible if they cannot answer calls or reply your texts in time to clearly understand the issue at hand?

I guess you now understand why customer service is essential. When looking for a business internet provider, warrant their customer service is one of the best in the market. If otherwise, be ready for slow resolution times in case of internet outage and downtimes.

Choosing a multi-year contract

If you are not careful, most internet service providers will lure you into multi-year contracts. Worse than that is if you choose to terminate the contract before the end of the specified term. You will be required to pay hefty termination fees. What I am trying to mean is you should never sign a contract that is longer than 1 year with any business internet provider. Understand what you are getting yourself into before signing any contract with ISPs.

business phone plan with internet package

Business Internet providers FAQs

How do I choose an ISP for my Business?

While on a mission to choose a reliable and affordable internet provider for your Business, there are a couple of factors to consider and steps to take. The first thing is to evaluate access, reliability and speed. Remember, there are different ISPs in your area that can connect your Business to the Internet. All these ISP companies have varying plans with different levels of reliability.

It’s also imperative to shop for services, test their tech support, weigh their Pricing and consider alternatives. Don’t be in any rush to contract with any of these ISPs. Take your time to read reviews and testimonies.

How Do I find the best Internet provider?

It takes a lot of your time, money and energy to come up with an ISP with the highest Upload and download speed, fast responding tech support and affordable plans in your area. Although you can do this on your own through the methods explained above, it’s important to consider some review tools. With such tools, you only need to click on the map to identify your location and get a list of the best ISPs by speed index.

What is the best and fastest Internet Service provider for my Business?

As explained above, there are many ISPs for different business needs. For that reads on, the best ISP for your Business may not be the best for my Business. This shows that considering your specific Business needs before contracting with any ISP is vital. Though, you can consider AT& T for the best download and upload speed, Verizon for small Home-based Businesses and Viasat which is the fastest satellite internet.

Why is business Internet so expensive?

Business internet has a couple of benefits. Though, if you are not careful, it can add significantly to your operation costs. The reason why your business internet is expensive is because of the high download and upload speed and other benefits that come with it. Another reason is because of your business internet needs.

Is 100Mbps fast Internet for a business?

Internet uploads and downloads of this kind are considered fast internet options for Business. This is because they can complete most business tasks within the shortest time possible.

Can I use Home Internet for my Business?

I have come across this question severally. Everybody knows that home internet is cheaper than business internet while they both work the same and offer the same functionalities. Most Internet Service Providers offer Business and Home internet, which vary in price, download speeds and other dimensions. For the Business, they may offer additional features such as no data caps, higher speeds and no throttling, which is beneficial for your business operations.

Chances are you can get business internet in your home whether you have a business or not. However, it’s not advisable to use home internet for Business unless it’s a Home-based business such as Freelancing and small eCommerce sites. Remember, Business internet plans are safer and more reliable.

Jill Burns
Jill Burns
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My internet and cable provider that shall not be named was raising my monthly bill. I later found out that there were were better discounts with no contracts. Now I'm only paying a fixed $92 dollars a month for cable and internet
John Hollaway
John Hollaway
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Without warning from the provider, I get a bill thats $30 more expensive than the last month. I had a word with the customer service about the constant drop outs My friend told me about your website Theme Scene and now im getting wifi for $29 per month
Marie Williams
Marie Williams
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If I called you earlier I would have saved myself 10 months of grief with my previous provider. Thank you

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