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Spectrum vs Optimum

Spectrum vs Optimum – Compare Internet Services

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Although Optimum Internet plans are not as popular as those of Spectrum when it comes to speed and Prices, they both offer Internet speeds that are hundreds of megabits per second. But now Optimum made a noticeable decision that leaves the two companies totally different. Optimum tops out its Internet at 400Mbps. Instead of Topping the Internet speeds at this limit, Spectrum went all the way to offering 1Gbps download speeds for their customers.

But I usually think that 400Mbps is enough speed for most homes. Most startups and medium-sized Businesses would also not bother about Internet speeds as high as 1Gbps. Consequently, Optimum remains as a perfect alternative to Spectrum Internet.

Another thing, Spectrum offer cable and Fiber Internet using these two separate structures. On the other hand, Optimum offers a cable network that is backed by a fiber infrastructure to the customers. Remember that the connection type has a lot to do with speed and Internet connection reliability.

See, that Information is not enough to make the decision. Consequently, I’ve delved deeper to gather more information about these two Internet service Providers (ISPs) and help you adjudge.

Coverage availability

You can only get Optimum Internet in 4 states. Spectrum Internet on the other hand is available in over 40 states. With such numbers, it’s clear that spectrum has an upper hand in terms of availability. Still, always check on their respective Official websites to be sure the internet connection is available in your area.

Bundle package

These two companies gives you a change to Bundle Internet with Home phone and TV services. This is the only category I have seen optimum challenging Spectrum Internet. Besides offering its customers a chance to bundle, Optimum goes an extra mile to offer its customers nearly 100 more channels than those on Spectrum Bundle packages.

Optimum will additionally offer 100Mbps more bandwidth than Spectrum. Being a new and unpopular ISP, its conjecturing how they can manage to offer all these inducements. Bust remember Bundle packages are generally super idiosyncratic which makes them very hard to compare. But very few users would deny that Optimum has an upper hand in this category.

A look at Charter Spectrum Internet speed

Spectrum Internet is priced at $49.99 per month for a grace period of 1 year. After this, the prices can go as high as $70 per month. It also offers internet speeds between 60Mbps and 1,000Mbps depending on the connection type. But note that the Download speed is variable from one region to the other. The spectrum package will come equipped with a Free Wi-Fi Modem and an antivirus.

A look at Optimum Internet

This ISP provides Internet to four cities with the largest coverage in New York, New Jersey and Connecticut. Despite the limited availability, they Offer Internet speeds of up to 400Mbps which I believe is enough for most Internet needs. You can actually get Optimum Internet 100 with download speeds of 100Mbps at $35.99 for one year. Other Internet plans include Optimum Internet 200 and Optimum Internet 400 with download speeds of 200Mbps and 400Mbps respectively.

Netflix, Streaming, Browsing and Gaming Comparison: Optimum vs. Spectrum

Sometimes 5Mbps is enough to stream movies and shows from Netflix. It’s also enough for seamless browsing and online gaming. Though, there are certain times when an Internet user needs high-speed Internet for seamless Netflix streaming, browsing, and online gaming.

Netflix clears the air on the Internet speeds required to get SD quality Viewing, HD quality Viewing, and Ultra HD quality viewing. With an internet connection of at least 25Mbps, you can enjoy uninterrupted Ultra HD quality viewing on Netflix.

Given that Optimum offers Internet plans with 200Mbps and 400Mbps, it’s clear that its Download speed is enough to stream ultra HD quality viewing on Netflix. It goes the same with Spectrum Internet.

Monthly cost, Data and Value for Money

Families with medium Internet needs can benefit considerably from Optimum Internet. The Optimum Internet 200Mbps is priced at less than $50. For the same price, Spectrum will give you 100Mbps. This indicates that when comparing Internet speeds, you probably have to choose Optimum.

But when comparing the Internet speeds for the best value for your money, someone would choose Spectrum 1Gbps Internet plan. This is what gives Spectrum an upper hand because you only have to pay about $100 for 1,000Mbps.

Besides that, it’s very important to watch out for the promotional price. These two companies offer Introductory prices for all their Internet Plans. The introductory price is likely to last for a month and go up after that. The price will go up until it reaches the standard rates.

The spectrum monthly price will go up by almost $20 after the introductory period is over. The prices for Optimum can go even higher to about $50 per month depending on the plan you’ve picked. This is definitely what makes the biggest difference here. The introductory prices for Optimum may seem very appealing but with time, that is very likely to change. The standard rate for Spectrum is lower than that of Optimum Internet.

Data Allowance

These two companies offer Unlimited Internet for the customers. Regardless of the plan you pick, you’ll have a chance to use your Internet as you want. You will not have to worry about overages or slowed the internet due to data usage limits.

Deals

New customers will have access to a couple of deals throughout the year from Spectrum and Optimum Internet alike. The two of them will not make you sign any type of contract which means there are no early termination fees to pay.

Another great thing with these companies is that they both offer free installation to their new customers. This is definitely a good deal for people moving from competitor Internet Service providers. Spectrum and Optimum will let you bring your own modem.

Additionally, Optimum and Spectrum are always offering options for their customers to Bundle Internet with TV and Phone. The only advantage that Spectrum has over Optimum is that they will always throw in a free modem for users that already don’t have their own modem. Optimum on the other hand will charge every user a $10 every month for rental equipment.

Optimum Pros

  • No data caps
  • Price for Life Guarantee on 400Mbps Internet plans
  • No contract
  • No early termination fees
  • No hidden fees

Optimum Internet cons

  • Few Internet options to choose from
  • High prices for their speed Internet
  • Limited availability.

Charter Spectrum Internet pros

  • No data caps
  • No contracts
  • Reasonable prices
  • Early termination Rebate-They buy current contracts up to $500
  • Straightforward Installations

Charter Spectrum Internet cons

  • Relatively poor customer service
  • The download speeds are slower than advertised
  • Limited coverage
  • Confusing Billing and Fees

Spectrum vs Optimum

Customer service comparison: Spectrum vs. Optimum Internet

Internet service market as a whole doesn’t do well in terms of customer satisfaction and customer care department. These two companies are no exceptions. The American Customer Satisfaction Index (ACSI) reveals that Spectrum scored 63/100 in 2020 which was actually an improvement from the 59/100 score in the previous year. This was below the Industry’s average score of 65/100.

The same statistics from ACSI reveals that Optimum Internet has a similar score of 63/100. This is below the Industry’s average score. This seems like a draw for the two ISP.

Customer reviews comparison

The two companies have a couple of negative reviews from previous and current Internet users. Now let’s see two reviews from each of the two.

Carmen of Scarsdale, NY left a review on Customeraffairs.com claiming that his experience with Optimum was short and very disappointing. The user had to move but unfortunately, the customer rep didn’t tell him he cannot process his request. He had to call the disconnection department.

Anni of Long Beach, NY say that Optimum Internet is the best Out there. She claims that he’s very pleased to have upgraded to Optimum. He loves the Netflix Buttons and the voice commands on the app and the website.

Moving on to spectrum Internet, Paul left a two-star review on Broadbandnow.com claiming that the spectrum internet goes out many times a year. The download speeds are also not as advertised.

Tamara Klint left a 4-star review on the same platform claiming that the prices and the Internet plans are the best. However, Spectrum Customer care is unresponsive and may take longer to deal with your case.

Similar Providers

Verizon FiOS

This is a fast internet that is available in the same areas where Optimum Internet is available. The good thing is that Verizon Internet is a 100% fiber-Optic network that you can trust for speed and reliability. Though, the FiOS internet is not widely available and there are chances you may not get Verizon FiOS in your area.

NetZero

Although this company is not as popular as most ISPs in the US, NetZero works as a good alternative to spectrum and Optimum Internet. The connection is based on Wi-Fi, Dial-Up and DSL Internet services. The company offers high-speed internet at a reasonable price. The connections are also widely available to Optimum and Spectrum Internet users.

Cox Communications

Cox Communications offers Internet to many people in the US. Its internet is available to Businesses and families in more than 10 states. With such a large coverage, you can expect that the connections are available in your area. Internet speed is high enough for home and Business Internet needs. The prices are also comparatively lower than those of Optimum and Spectrum.

Spectrum vs Optimum compare internet service

FAQs

Who has the best Cable and Internet service?

Spectrum proves to have the best Cable Internet firstly because of its no data cap policy and the reasonable prices. This is not to mean Optimum, Cox Communications, Mediacom and Xfinity don’t have good Cable Internet. It’s just that Spectrum has some good speeds and relatively better customer service.

Is spectrum better than Optimum?

Spectrum is generally better than Optimum. From what we have seen above, users have more options with spectrum than they have with Optimum. The prices are also high on Optimum 300Mbps and 400Mbps download speed Internet Plans.

Which is better for Netflix? Spectrum or Optimum?

Netflix Ranked Spectrum Internet as a good option for people that wants a reliable Internet connection for Netflix Streaming. This was back in 2017 and I don’t think there are any significant changes. This is generally because of the spectrum Internet download speeds, reliable connection and reasonable prices.

Is Optimum good Internet?

Optimum Internet is highly-priced but with the advantage that the price is constant for life. One major drawback with Optimum is there are only two Internet options and you might generally miss out on the variety of speeds offered by other ISPs. But I am particularly happy because these two Internet plans are enough for medium Business Operations and common household Internet needs.

How much is Spectrum after 12 months?

The price with spectrum Internets plans might go up after one year. Although the changes are slight, there are some common reasons why I don’t like this. Firstly, the price is expected to go up but the Internet speeds will remain the same. Secondly, there are little chances of lowering the prices after reaching the standard rate. The good news is the standard prices for spectrum internet may not necessarily go above $49.99 per month.

Who has the best Bundle package for Internet and TV?

People with large families might specifically be on the lookout for affordable and reliable Bundle packages. As if that is not enough, they want an ISP that will offer the most TV channels and highest Internet speed at a very affordable price. Spectrum proves to be a viable option for big families for all the above reasons.

Can you negotiate with Optimum?

I understand the internet plans from Optimum are highly priced. Yes, you can negotiate with Optimum to lower those monthly bills. This can only be done through the company’s contact number or through a third party that has knowledge, experience and expertise in the same.

Final Verdict:

Spectrum offers the fastest speeds and a lower monthly cost especially after the grace period that comes with introductory fees. Spectrum also wins when it comes to reliability and monthly data allowance. Spectrum will similarly give all their customers a 30-day money-back Guarantee in case of any issues with the Internet.

Optimum on the other hand will not offer the fastest speed Internet but it will offer you the best TV and Internet Bundles. The company will throw in some extra channels for the same price and give you a 100Mbps Bandwidth.

Moving on to the two of them is that Spectrum and Optimum will not make you sign any form of a contract. This indicates there are no early termination fees. The two companies may also through ina free installation offer for all the new customers.

A big challenge is that Optimum Internet is only available to users in 4 states. And Optimum monthly cost after the introductory price period will be very high. Spectrum Internet has won in a couple of categories and there’s no doubt this is the best alternative to Optimum Internet.

What Internet Service is Available in My Area?

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Jill Burns
Jill Burns
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My internet and cable provider that shall not be named was raising my monthly bill. I later found out that there were were better discounts with no contracts. Now I'm only paying a fixed $92 dollars a month for cable and internet
John Hollaway
John Hollaway
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Without warning from the provider, I get a bill thats $30 more expensive than the last month. I had a word with the customer service about the constant drop outs My friend told me about your website Theme Scene and now im getting wifi for $29 per month
Marie Williams
Marie Williams
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If I called you earlier I would have saved myself 10 months of grief with my previous provider. Thank you
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