Several internet service providers are now offering premium internet services, superior support, using the best technologies.
Thanks to an improvement in technology, now more than ever is the right time to make that switch. But how do you select the most appropriate internet service provider at a time when more than a dozen companies are fighting for your attention?
And with some companies offering almost identical internet plans, choosing your next provider is a truly stressful experience.
For these reasons, it’s always necessary to compare at least two internet service providers available in your area. In this review, we take a look at two of the most popular options available: Verizon and Sprint and how they compare.
We present a comparison of their service quality, speed, cost, and infrastructure. By looking at these factors, we can help you decide which ISP is right for you.
Verizon and Sprint – What are the Difference between Wireless Providers?
Although the branding matters, it still pays to exercise due diligence when comparing at least two service providers.
Two of the most popular vendors in the US are Verizon and Sprint, each with its strengths and best features that can appeal to specific demographics. Just recently, it was announced that T-Mobile and Sprint have inked a deal to expand their network.
For many industry observers, this deal will put Verizon at a disadvantage. However, it’s a subject of another analysis and for this guide, we’ll review the strong suit of both Verizon and Sprint.
- Verizon Wireless. As a leading provider in the United States, Verizon Wireless is widely available and boasts reliable internet speed. Its services are now available in more than a dozen states with its Fios currently present in 11.The company offers both 4G and 5G home broadband internet plans for as low as $60 monthly. With an average download speed of 50 Mbps, this provider is indeed one of the best among the four carriers.
- Sprint. This is one of the top four internet carriers in the United States. This company offers DSL broadband and mobile hotspot connections. It provides a download speed of 15 Mbps with a price ranging from $30 to $60 per month. However, the company reaches its clients only in a few cities in the U.S.
For a complete Sprint vs Verizon Wireless comparison, let’s look at the service coverage, speed, price, and client support for each ISP.
Speed – How Fast?
Sprint and Verizon both promise fast and reliable speeds across their many plans. However, Verizon significantly outranks Sprint with a download speed of up to 50 Mbps.
Its 4G and 5G LTE wireless broadband is ten times faster than its competitors. With this kind of speed, you can easily enjoy the streaming of HD videos online without interruption. For this service, you only have to pay $60. Sprint, on the other hand, currently offers up to 15 Mbps download speeds.
Take note that the speed and availability of their services vary in certain areas. If you want a reliable internet connection, always choose its unlimited broadband internet plans. Both providers can offer you consistent and reliable internet services. Whether you are browsing, live streaming, or playing games, you can count on either of these two.
Verizon Wireless Pros & Cons
- Uses Fiber-optic network for its Fios plans
- Superior coverage
- Good selection of phones and plans
- Expensive plans
- Customer service needs improvement
- Bundled features can be improved
Sprint Internet Pros & Cons
- Great unlimited internet plans
- Free Hulu subscription
- Cheap internet data plans
- Not the best customer service as reported by other customers
- National coverage needs improvement
Monthly Cost, Data Allowance, and Value for Money
The cost of service is one of the deciding factors for choosing an internet service provider. Both Verizon Wireless and Sprint offer a variety of data plans in different price points.
For our comparison, we start with the pricing for the most popular plans. But more than pricing, we’ll take a look at data allowance and the value for your money.
During our review, you can get the most affordable plans with Sprint. Its unlimited internet service plans range from $25 to $70 with a data speed of 15 Mbps. For as low as $25, you can avail of Sprint’s Unlimited Kickstart internet and data plan. Another great feature of Sprint’s plan is the inclusion of Hulu streaming service.
With a Sprint plan, you can easily access Hulu’s content anywhere, anytime. It also offers Tidal for free so you can enjoy unlimited high-quality music access. Verizon, on the other hand, features internet plans that are a bit costly. However, you can expect an ultra-fast internet connection delivered in its industry-leading network coverage. In terms of pricing and cost, Sprint has an advantage over Verizon.
At times, you may worry about getting your data capped in the middle of video streaming. These concerns are addressed by both companies. Verizon and Sprint advertise unlimited internet plans however, there are instances when plans feature data caps depending on your location.
We highly recommend that you check out the terms before signing up. Our review finds that both companies also offer Family plans. Besides the usual internet plans, your household can take advantage of its multi-line services. The price for these plans ranges from $100 to $240, with the inclusion of upfront fees for Verizon’s services.
When things do not fall into place, your internet service provider should be there to back you up. And when it comes to your internet service, many things can go wrong. For example, you’ll encounter unstable connection, device failure, or no connection at all! So you want to work with provide support and technical help promptly and responsively.
To check the support quality of your chosen ISP, take a look at its industry rating. For example, you can check the results and feedback from the American Customer Satisfaction Index (ACSI) survey that reveals customer satisfaction levels. A recent ACSI survey reveals that Sprint holds a rating of 65%. This score is much lower compared to Verizon’s industry rating of 74%. This only shows that Verizon Wireless does best in providing customer satisfaction. Considering these scores might help you decide which of these two is more dependable.
Customer Reviews – What The People Are Saying
In deciding which ISP is the best for you, it’s also best to check the actual reviews and testimonials from other customers. These reviews online can be an eye-opener as they offer the good and the bad side of each service provider. Here are a few comments and testimonials for both Sprint and Verizon Wireless.
I have been availing Sprint services since November 2019. Before I decided to choose Sprint, it took me about two weeks to research and finally shopped for my ISP. Sprint has great area coverage, bundle deals, and customer care. I want to have the new iPhone devices. Currently, I lease 2 iPhone 11(s) for as low as 20$ per device. My monthly plan comes in 45$ for two lines. The internet data plan comes with unlimited Talk, Text & Data. I also enjoyed Hulu for international calling and mobile hotspot of 500MB to 5GB of data in Mexico and Canada. For the devices I have, it comes with Insurance for loss, protection, and damage. Sprint is an affordable choice for internet service. Upgrading both devices will cost me little to none. As for customer service, it is backed by impeccable customer care representatives. I highly recommend this ISP to my family and friends.
Sabina of Rochester
The downtown Philly Verizon store provided the best experience Verizon experience for me. An individual employee named Luis was so courteous, diligent, and respectful. I had my phone experiencing a hardware issue when I was traveling from Minneapolis to Philadelphia. I thought it could be useless. Luis happily and promptly assisted me in availing for an insurance claim. My phone got replaced the next day and sent it to my home. Luis can handle the situation very well with a smile.
Austin of Chandler, Minneapolis
Verizon vs Sprint Service Availability Comparison
A wide coverage of internet service a very important point to consider when comparing service providers. In this category, there is no doubt that Verizon wins. The latter has an edge over Sprint since it has wider area coverage in more than 11 US states. Though Sprint’s internet service is a reliable one, it may not be available in some areas. You may want to check the available network map to confirm if the service is available in your area. Alternatively, you can contact the Support Team to get more details.
Other Recommended Providers
Verizon Wireless and Sprint are two of the major internet service providers in the US. However, you can still take a look at other plans from other providers before you decide. Considering customer reviews published online, both companies still have areas to be improved. Make sure you check out the other plans and options available for you. Aside from these two internet service providers, you can also compare and try AT&T and T-Mobile. These two are highly recommended providers with ideal coverage and speed. If you want a cheaper internet service but a reliable one, then consider T-Mobile. T-Mobile unlimited plans start with $60 while At&T starts with $70 per month. The only difference is that T-Mobile One offers mobile hotspot data. AT&T currently doesn’t offer the same. The prices are competitive, so as with their data speed.
Frequently Asked Questions
What are the current service plans offered?
Sprint has its Unlimited Plus internet plan with several perks and add-ons. When you choose this plan, you can have unlimited access to the internet. Additionally, you can also enjoy music streaming with Tidal. You can also get connected with Sprint’s 50GB mobile hotspot connection. Meanwhile, Verizon provides unlimited plans such as the Do More Unlimited Plan and the Play More Unlimited Plan. You can choose from these plans for as low as $70. Both providers offer limited data plans with devices and phones in a bundle. Verizon has better coverage while Sprint is generally cheaper than Verizon.
Does it offer limited data plans and cellphone service?
Both Verizon and Sprint offer limited data plans which can help you save some money. If you cannot afford the unlimited plan offers, then limited plans might suit you. For as low as $30, you can enjoy up to 16GB of data with Verizon. Just be mindful of the data allocation so you will not go beyond the limit. In contrast, if you are availing of the service for family use, an unlimited data plan is still a better choice.
Does Verizon offer discounts to customers?
Yes. It only applies to its cellphone services in multi-lines. When you avail of the Just Kids plan, you are eligible for big discounts on every line. A $10 discount per month is given when you use the AutoPay and paper-free billing. The discount may vary depending on the unlimited plan availed.
Choosing your next internet service provider requires a comparison of the services and add-ons they can offer. It pays to look at the affordability, service quality, and client support of the provider. Considering these factors, you can rely on Verizon Wireless and Sprint to cover the essentials. But, which is the best service provider?
Considering published speed and coverage, Verizon Wireless is a better choice. It boasts the best network in the business and speed is consistently good. As for the Sprint, it has to work on expanding its area coverage to be at par with Verizon. We expect this to change with the approval of the deal with T-Mobile in 2020.
Cost-wise, Sprint offers some of the most affordable internet plans. Sprint boasts reasonable pricing for each plan along with exciting perks and add-ons. Also, the great thing about Sprint is that it offers free text and data. If you’re always travelling, then the plans from the company are a good fit. With these bundled deals, Sprint is still a wise choice.
In terms of data allocation, both Verizon and Sprint offer honest services. As a customer, you have to make sure that you get unlimited internet service when the plan is unlimited. Some companies declare it’s unlimited but the data are capped. Both these c0mpanies provide real unlimited internet plans you can always count on. Verizon Wireless also provides internet bundling options, while Sprint offers extra perks. Pricing-wise, Verizon is a bit pricey, thus Sprint offers better value for money.